Whilst FLOW does not have a functionality to waive pro-rata fees, you can use credits as a workaround.
In this guide, we will show you how you can use credits to absorb the membership pro-rata fees.
Step by Step Guide
- Search for the customer
- Add the membership to the customer account but do not complete the payment. View the Pro-rata Fee amount
- Clear the basket and add credit to the customer account for the same amount.
- Repeat step 2 and complete the payment. You will then have the option to pay the pro-rata fees in credit and the rest with the customer's preferred payment method.