Configure the window of time before the activity (not classes) starts for venue access.


FLOW has a functionality that allows you to configure the window of time before class starts for venue access for customers with their activity booking token.
For example, the activity starts at 3 pm but you would like to give early access to the venue to the customer to get changed, purchase a beverage...
By default, the value will be set to 5.
In this guide, we will show you how to configure this setting and where it can be overridden.


Step-by-Step Guide

  1. From the home page, go to the System Configuration module.

    Screenshot 2024-03-19 at 12.31.19.png
  2. Go to Settings.

    Screenshot 2024-03-19 at 12.31.30.png
  3. Go to Manage Settings.

    Screenshot 2024-03-19 at 12.31.37.png
  4. Select Class Bookings from the category dropdown.

    Screenshot 2024-03-20 at 14.24.50.png
  5. Type in Minutes after an activity starts that user can still access the venue to attend' in the Name box and click on 'Search'.
    Screenshot 2024-03-20 at 14.25.40.png
  6. Click on 'Edit' on the right-hand side.

    Screenshot 2024-03-20 at 15.07.06.png
  7. Enter the desired value and click on 'Save'.

    Screenshot 2024-03-20 at 15.07.39.png

You can override this setting on the Activity Template and the Activity Schedule.


Please see below the setting hierarchy:

Screenshot 2024-03-20 at 15.09.32.png

Was this article helpful?
0 out of 0 found this helpful