Lynda Larbi
Articles
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How to create Activity Restrictions - V2
Summary This guide will walk you through creating a new restriction, such as requiring an induction or an induction waiver for liability purposes before customers can access certain activities, lik...
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How to create a standard membership type?
Summary This guide provides a step-by-step process for creating a membership type. A membership type inherits the settings from its membership group, though you can override these settings for flex...
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How to create an Eligibility Criteria?
Summary This guide will show you how to create an Eligibility Criteria for discounted memberships. Eligibility criteria define the requirements customers must meet to purchase certain memberships, ...
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How to process a GDPR redaction for a customer
Summary This guide explains how to process a GDPR redaction request to delete a customer’s personal data. This functionality is helpful for addressing GDPR requests from customers. Important Notes...
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What do the Zendesk Ticket statuses mean?
Summary When you raise a Support Ticket on Zendesk, the subsequent actions will determine the status of your Zendesk Ticket, providing insight into its progress. Please find below the different s...
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How to create a Block Booking Schedule - ACV2
Summary This guide provides step-by-step instructions for creating a Block Booking Resource Bookings schedule, suitable for facilities such as tennis courts, football pitches, or any other resource...
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How to create a Freeze pricing option?
Summary This guide will show you how to create a Freeze pricing option, which is used when a customer requests to temporarily freeze their membership. The freeze fee can be set to any amount, inclu...
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How can a customer purchase a package
Summary Packages can only be purchased at the Front of House. To set up a package for sale at the Front of house, you will need to: Create a Point-of-Sale Pricing Option. Set up a Quick Button for...
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How to create a Ticketed Bookings Template - V2
Summary This guide will walk you through creating a reusable Ticketed Bookings Activity Template to schedule activities like Swimming or Ice Skating. In this example, we'll create a 60-minute Ice S...
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How to create a Ticketed Bookings Schedule - ACV2
Summary In this guide we will show you how to create a Ticketed Bookings Schedule. Ticketed Bookings are best used when creating an activity where customers can book multiple tickets in one booking...