Lynda Larbi
Articles
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How can I configure Multi Door Access within a Facility?
Summary Some Gyms & Leisure Facilities may feature multiple entrances that customers must pass through to reach their intended destination, such as the studio, swimming pool, or sauna. For instance...
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1.33.0 Release Notes
Released on January 4th 2023 Summary: Release 1.33.0 Note Release 1.33.0 sees the remaining functionality complete for changing a photo online and the ability for customers to change a fixed memb...
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How to Bulk Grant a Package to Customers' Memberships
Summary This guide explains how to grant a Package to multiple customers' memberships at once using the Bulk Actions tool. By using the bulk grant package feature, you can complete this task in a ...
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How to Create a Guest Pass Benefit
Summary FLOW allows customers to create guest passes that they can share with friends and family. These passes can either be: Purchased as part of a package, or Included as a Membership Benefit...
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Intro to guest passes
What is a Guest Pass? A guest pass allows non-members to visit your facility for a one-time visit without creating an account or completing a registration process. Key Features: Guest pas...
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How can a customer purchase a package
Summary Packages can only be purchased at the Front of House. To set up a package for sale at the Front of house, you will need to: Create a Point-of-Sale Pricing Option. Set up a Quick Button for...
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How to configure your Waiting List - V2
Summary This guide explains how the Waiting List functionality works and how to configure the email notifications sent to customers. If the Waiting List feature is enabled, customers can join a wai...
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How to configure your Activities V2 settings
Summary This guide explains how to configure Activity V2 Settings in the System Configuration module. For example, you may want to set how far in advance a customer can view an Activity Timetable. ...
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How to cancel an activity session - V2
Summary There are two ways to cancel an activity without cancelling the entire schedule in FLOW: Via the Schedule Via the Resource Calendar This is useful for last-minute changes, such as whe...
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How can I add/remove a Membership Cancellation reason?
Summary FLOW allows you to customize the Membership Cancellation Reasons displayed in the dropdown for customers. Note: You can only choose from the predefined options available in the settings. C...