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2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/360020466878-How-do-I-redeem-a-reward 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/360020467018-Intro-to-Leaderboard-Newsfeed 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/360020467038-How-do-I-edit-my-to-Profile-Settings 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/360020467958-Apple-Health 2025-07-25T02:21:19Z https://support.openplay.net/hc/en-gb/articles/360020468278-Fitbit 2025-07-25T02:21:19Z https://support.openplay.net/hc/en-gb/articles/4403972946321-Intro-to-Pricing-Options 2024-11-26T12:28:11Z https://support.openplay.net/hc/en-gb/articles/4403988178577-Introduction-to-the-Availability-Restrictions-Tab-in-Pricing-Options 2024-10-23T08:44:56Z https://support.openplay.net/hc/en-gb/articles/4403988208785-Intro-to-Pricing-Adjustment-Qualifications 2024-10-23T10:33:10Z https://support.openplay.net/hc/en-gb/articles/4403988229265-Adding-and-Managing-Pricing-with-or-without-restrictions 2024-10-23T10:34:05Z https://support.openplay.net/hc/en-gb/articles/4403994043921-Introduction-to-the-General-Tab-in-Pricing-Options 2024-10-23T08:43:54Z https://support.openplay.net/hc/en-gb/articles/4403994114193-Intro-to-Adjustments 2024-10-23T10:46:11Z https://support.openplay.net/hc/en-gb/articles/4405734475537-Why-do-I-receive-an-Error-when-Downloading-a-Report 2025-05-23T01:48:33Z https://support.openplay.net/hc/en-gb/articles/4406244414609-How-to-create-an-ad-hoc-activity-schedule 2023-10-17T11:53:18Z https://support.openplay.net/hc/en-gb/articles/4406244780433-How-to-create-a-Facility-Resource 2024-11-05T12:43:16Z https://support.openplay.net/hc/en-gb/articles/4406244934545-How-to-create-a-class-activity-template 2024-09-02T08:32:15Z https://support.openplay.net/hc/en-gb/articles/4406244940561-How-to-create-a-Class-Activity-Schedule 2023-07-05T14:13:26Z https://support.openplay.net/hc/en-gb/articles/4406245070865-How-to-download-reports-in-a-CSV-format 2023-07-06T09:37:28Z https://support.openplay.net/hc/en-gb/articles/4406245092113-How-to-Download-reports-in-a-XLSX-format 2023-10-18T16:06:55Z https://support.openplay.net/hc/en-gb/articles/4406251311761-How-to-create-an-ad-hoc-activity-template 2024-09-02T08:30:05Z https://support.openplay.net/hc/en-gb/articles/4406280177809-How-to-configure-the-cancellation-cut-off-period 2025-01-08T10:31:04Z https://support.openplay.net/hc/en-gb/articles/4406287028497-Our-security-certificate-has-expired-what-do-we-do 2023-07-11T11:26:33Z https://support.openplay.net/hc/en-gb/articles/4406807299985-Intro-to-AUDDIS-Rejection-Not-for-GoCardless-Customers 2024-11-04T13:00:05Z https://support.openplay.net/hc/en-gb/articles/4406807425553-Intro-Direct-Debit-Collection-Payment-Collections-Not-for-GoCardless-Customers 2024-11-04T13:00:42Z 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https://support.openplay.net/hc/en-gb/articles/4409556085137-How-to-create-a-Booking-Pricing-Option 2026-03-03T12:04:18Z https://support.openplay.net/hc/en-gb/articles/4409607223185-How-to-create-a-Facility 2024-11-26T12:37:01Z https://support.openplay.net/hc/en-gb/articles/4409660538385-How-to-create-a-Fast-Ticket-Schedule 2023-10-20T12:15:12Z https://support.openplay.net/hc/en-gb/articles/4410560131601-How-to-create-a-Fast-Ticket-pricing-option 2026-03-03T12:03:44Z https://support.openplay.net/hc/en-gb/articles/4410674120337-How-to-create-a-Membership-Joining-Fee-Pricing-Option 2025-10-14T11:43:31Z https://support.openplay.net/hc/en-gb/articles/4410674407057-How-to-create-a-Point-of-Sale-POS-Pricing-Option 2024-10-23T09:00:47Z https://support.openplay.net/hc/en-gb/articles/4410675178769-How-to-add-a-Fast-Ticket-Extra 2023-07-05T15:37:56Z https://support.openplay.net/hc/en-gb/articles/4411346797329-How-to-start-a-facility-machine-session 2024-10-14T10:39:51Z https://support.openplay.net/hc/en-gb/articles/4411524612369-How-to-create-a-standard-membership-type 2025-11-10T14:59:55Z https://support.openplay.net/hc/en-gb/articles/4411525415185-How-to-create-a-Fast-Ticket-Activity-Template 2024-09-02T08:32:48Z https://support.openplay.net/hc/en-gb/articles/4411562987281-How-to-create-a-quick-button 2024-10-29T15:47:05Z https://support.openplay.net/hc/en-gb/articles/4411577890705-How-to-cancel-an-entire-schedule-V1 2025-10-23T10:10:33Z https://support.openplay.net/hc/en-gb/articles/4411579221649-How-to-create-an-Activity-Category 2024-03-14T16:47:10Z https://support.openplay.net/hc/en-gb/articles/4411579575697-How-to-create-an-Eligibility-Rejection-Reason 2024-09-23T10:27:01Z https://support.openplay.net/hc/en-gb/articles/4411754232337-How-to-create-an-Eligibility-Criteria 2026-03-05T12:03:56Z https://support.openplay.net/hc/en-gb/articles/4411873707281-How-to-create-a-package-pricing-option 2024-10-23T09:05:20Z https://support.openplay.net/hc/en-gb/articles/4411896428177-How-to-create-a-Package 2025-10-16T09:31:02Z https://support.openplay.net/hc/en-gb/articles/4412934701841-How-to-create-a-Membership-Group 2026-02-10T16:46:43Z https://support.openplay.net/hc/en-gb/articles/4412934774289-How-to-create-a-Membership-Freeze-Type 2024-10-23T11:25:01Z https://support.openplay.net/hc/en-gb/articles/4412936031377-How-to-create-a-Freeze-pricing-option 2026-02-27T09:58:08Z https://support.openplay.net/hc/en-gb/articles/4412955304849-How-to-apply-a-membership-freeze 2024-10-23T11:34:43Z https://support.openplay.net/hc/en-gb/articles/4412974042001-How-to-create-an-Eligibility-Document-Type 2024-10-23T11:09:24Z https://support.openplay.net/hc/en-gb/articles/4413054809233-Intro-to-Area-Groups 2024-12-18T10:19:45Z https://support.openplay.net/hc/en-gb/articles/4418830027537-How-to-apply-a-benefit-to-a-membership 2024-11-07T12:03:39Z https://support.openplay.net/hc/en-gb/articles/4418830528529-How-to-add-credit-to-a-customer-account 2024-12-17T14:36:42Z https://support.openplay.net/hc/en-gb/articles/4418843338257-How-to-create-a-User-Role 2024-10-22T15:51:49Z https://support.openplay.net/hc/en-gb/articles/4418851287057-How-to-create-a-New-Staff-user 2024-10-22T15:50:47Z https://support.openplay.net/hc/en-gb/articles/4419204316049-How-to-Configure-permissions-per-module-for-a-user-role 2024-10-22T15:52:42Z https://support.openplay.net/hc/en-gb/articles/4419266884625-How-to-Bulk-Edit-Activity-Schedules 2023-10-13T16:05:53Z https://support.openplay.net/hc/en-gb/articles/4419328150289-How-to-Create-Apply-a-New-Tax-Option 2024-10-29T16:37:06Z https://support.openplay.net/hc/en-gb/articles/4419334172689-How-to-configure-your-overdue-booking-debt-settings 2023-07-06T14:23:38Z https://support.openplay.net/hc/en-gb/articles/4419635310993-How-to-Create-a-new-Setting-Group 2025-01-07T13:10:15Z https://support.openplay.net/hc/en-gb/articles/4419650552977-How-to-configure-your-tender-types-available-at-FOH 2024-10-24T13:51:02Z https://support.openplay.net/hc/en-gb/articles/4419668164113-How-to-pay-for-a-customer-transaction-with-credit-at-FOH 2024-12-30T15:34:57Z https://support.openplay.net/hc/en-gb/articles/4419806180881-How-to-Set-the-Cart-Reservation-Length 2025-03-07T10:31:12Z https://support.openplay.net/hc/en-gb/articles/4419810459537-How-to-configure-your-Notification-Layout 2024-10-29T16:07:25Z https://support.openplay.net/hc/en-gb/articles/4419815989521-How-to-set-the-limit-for-manual-credit 2025-03-06T16:26:55Z https://support.openplay.net/hc/en-gb/articles/4553167156497-How-to-upload-a-Proof-of-Eligibility-Document-online 2025-06-25T15:40:40Z https://support.openplay.net/hc/en-gb/articles/4553222589457-How-to-Approve-or-Reject-an-Eligibility-Document 2026-01-28T12:57:51Z https://support.openplay.net/hc/en-gb/articles/4553239234321-How-to-create-a-new-instructor 2025-01-08T12:20:51Z https://support.openplay.net/hc/en-gb/articles/4577075937169-Getting-started-with-Flow 2023-10-20T10:36:44Z https://support.openplay.net/hc/en-gb/articles/4578162387985-How-to-create-a-Quick-Button-Layout 2024-10-29T16:02:12Z https://support.openplay.net/hc/en-gb/articles/6475047583121-How-to-close-a-Till-Shift 2024-10-24T14:02:54Z https://support.openplay.net/hc/en-gb/articles/6482620320785-How-to-close-Non-Reconciled-shifts 2024-10-28T12:47:54Z https://support.openplay.net/hc/en-gb/articles/6482843146769-How-to-create-Activity-Restrictions 2025-10-14T11:42:19Z https://support.openplay.net/hc/en-gb/articles/6497430981265-How-to-approve-reject-Freeze-Requests 2026-01-28T12:55:40Z https://support.openplay.net/hc/en-gb/articles/6497803010833-How-to-view-all-Members 2025-01-21T12:56:12Z https://support.openplay.net/hc/en-gb/articles/6499245282961-Intro-to-Big-Bag-Management 2025-01-23T10:18:42Z https://support.openplay.net/hc/en-gb/articles/6499652536849-How-to-manage-temporary-closures-for-facility-resources-or-entire-facilities 2025-01-06T11:05:52Z https://support.openplay.net/hc/en-gb/articles/6503835757841-How-to-create-Membership-Categories 2024-10-23T10:55:47Z https://support.openplay.net/hc/en-gb/articles/6505203137297-How-to-Update-Membership-Fees-for-existing-customers 2025-10-23T15:44:37Z https://support.openplay.net/hc/en-gb/articles/6511215514769-How-to-configure-your-Facility-s-Opening-Times 2024-10-29T15:34:57Z https://support.openplay.net/hc/en-gb/articles/6628102327185-1-24-Release-notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/6738427269905-How-to-refund-a-customer 2026-03-02T15:09:40Z https://support.openplay.net/hc/en-gb/articles/6806742036881-Intro-to-System-Configuration-Settings 2025-03-06T16:23:27Z https://support.openplay.net/hc/en-gb/articles/6939216907921-How-to-create-a-New-list-to-bulk-action 2025-01-13T15:09:08Z https://support.openplay.net/hc/en-gb/articles/7034278589457-How-to-create-a-new-Customer-from-the-Customers-Module 2024-10-23T12:17:41Z https://support.openplay.net/hc/en-gb/articles/7034736977297-How-to-configure-your-Custom-Amenities-on-Open-Active 2023-07-11T11:28:27Z https://support.openplay.net/hc/en-gb/articles/7035318937105-How-to-Bulk-Update-Prices 2024-10-23T10:52:32Z https://support.openplay.net/hc/en-gb/articles/7094602175761-How-to-create-Usage-types 2024-10-23T10:23:05Z https://support.openplay.net/hc/en-gb/articles/7136142823185-Intro-to-Data-Sources 2024-10-30T15:39:38Z https://support.openplay.net/hc/en-gb/articles/7136248401041-How-to-create-a-New-Report-Folder 2024-10-30T15:41:24Z https://support.openplay.net/hc/en-gb/articles/7137184456977-How-to-Bulk-Freeze-Memberships 2025-04-02T10:22:41Z https://support.openplay.net/hc/en-gb/articles/7137317484305-How-to-Bulk-Award-Membership-Credits 2024-10-23T12:16:17Z https://support.openplay.net/hc/en-gb/articles/7137768595985-How-to-Bulk-Cancel-Memberships 2025-11-12T11:30:53Z https://support.openplay.net/hc/en-gb/articles/7138150439057-How-to-Bulk-Change-Memberships 2025-12-17T10:34:33Z https://support.openplay.net/hc/en-gb/articles/7172787215505-1-25-Release-notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/7173814489873-How-to-Cancel-a-Customer-s-Membership-at-the-Front-of-House-FOH 2024-11-07T12:08:49Z https://support.openplay.net/hc/en-gb/articles/7211270961169-How-to-add-a-New-Adjustment-to-a-Pricing-Option 2024-11-29T14:29:50Z https://support.openplay.net/hc/en-gb/articles/7211568713617-How-to-Bulk-Update-Adjustments 2024-10-23T10:51:25Z https://support.openplay.net/hc/en-gb/articles/7212067227025-How-to-Bulk-Add-Adjustments 2024-10-23T10:47:39Z https://support.openplay.net/hc/en-gb/articles/7212944571281-How-to-Bulk-Add-Prices 2024-10-23T10:50:29Z 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https://support.openplay.net/hc/en-gb/articles/8140456168721-Can-we-add-new-variables-to-email-templates 2023-07-11T11:26:33Z https://support.openplay.net/hc/en-gb/articles/8229931424913-How-to-configure-your-Advanced-Theme-Settings 2025-10-02T15:28:31Z https://support.openplay.net/hc/en-gb/articles/8235885791505-How-to-configure-your-Theme-settings 2025-10-02T14:06:03Z https://support.openplay.net/hc/en-gb/articles/8312998226833-How-to-connect-a-Go-Cardless-Account 2024-10-30T15:05:01Z https://support.openplay.net/hc/en-gb/articles/8317875909649-How-to-create-Private-Groups 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/8339916435217-1-27-Release-notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/8425658410001-How-to-publish-memberships-to-online-join 2024-11-26T12:37:33Z https://support.openplay.net/hc/en-gb/articles/8562507224977-1-28-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/8578536010641-What-should-be-the-Home-page-Membership-Activity-Tile-Image-size 2023-07-11T11:26:33Z https://support.openplay.net/hc/en-gb/articles/9141081866001-Intro-to-Customer-Notes 2024-10-23T12:30:04Z https://support.openplay.net/hc/en-gb/articles/9165095006097-1-29-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/9341476992913-How-to-update-an-Existing-Membership-Fee-for-new-customers-only 2025-01-21T15:23:07Z https://support.openplay.net/hc/en-gb/articles/9342557003921-Would-changing-the-price-on-a-membership-affect-all-customers 2025-06-30T10:16:42Z https://support.openplay.net/hc/en-gb/articles/9516420019729-Intro-to-Customer-Data-Collection 2025-01-08T11:09:57Z https://support.openplay.net/hc/en-gb/articles/9833245556113-How-to-create-Benefits 2024-10-29T15:42:21Z https://support.openplay.net/hc/en-gb/articles/9957056002065-1-30-0-Release-notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/10083286890385-What-are-the-different-billing-statuses 2023-07-11T11:26:33Z https://support.openplay.net/hc/en-gb/articles/10083504460689-Intro-to-Saved-Card-Details 2023-07-05T12:41:08Z https://support.openplay.net/hc/en-gb/articles/10520894650129-1-31-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/10778685081617-Intro-to-Billing-Statuses 2024-10-30T14:57:54Z https://support.openplay.net/hc/en-gb/articles/10975745001233-1-32-0-Release-notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/10976277040273-How-to-add-Direct-Debit-Instructions 2024-10-30T15:27:19Z https://support.openplay.net/hc/en-gb/articles/10993885066257-Intro-to-Customer-Profile-Photos 2025-01-02T15:56:07Z https://support.openplay.net/hc/en-gb/articles/11005103146129-How-to-auto-mark-bookings-as-attended 2023-07-11T11:26:33Z https://support.openplay.net/hc/en-gb/articles/11025902230929-How-to-change-a-membership-online 2024-12-17T12:38:40Z https://support.openplay.net/hc/en-gb/articles/11037720972305-How-to-Enable-the-Online-Joining-feature 2024-12-17T12:50:16Z https://support.openplay.net/hc/en-gb/articles/11745880923409-1-33-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/12451930999569-1-34-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/12770129832721-How-to-configure-your-payment-provider 2024-10-30T15:19:24Z https://support.openplay.net/hc/en-gb/articles/12811573376145-Intro-to-the-Reporting-Module 2025-10-30T13:15:22Z https://support.openplay.net/hc/en-gb/articles/12812821413649-How-to-configure-your-Pricing-Options-Settings 2025-08-20T09:41:32Z https://support.openplay.net/hc/en-gb/articles/12955884919185-Can-I-process-a-part-refund 2023-07-11T11:26:33Z https://support.openplay.net/hc/en-gb/articles/12956732281873-How-to-configure-your-Activity-settings 2025-03-07T10:45:04Z https://support.openplay.net/hc/en-gb/articles/12957342589329-Can-I-change-the-Default-Class-Waitlist-Size 2023-07-11T11:26:33Z https://support.openplay.net/hc/en-gb/articles/12957675553297-How-long-before-an-activity-starts-can-a-customer-be-marked-as-attended 2023-07-11T11:26:33Z https://support.openplay.net/hc/en-gb/articles/12961707678737-How-to-Remove-Eligibility-Requirements-for-Memberships 2024-11-26T14:45:21Z https://support.openplay.net/hc/en-gb/articles/12963451642129-How-to-configure-your-Class-Booking-Settings 2025-03-05T12:15:31Z https://support.openplay.net/hc/en-gb/articles/12963739751313-How-to-configure-your-Membership-Settings 2025-08-20T09:02:13Z https://support.openplay.net/hc/en-gb/articles/12966571884817-How-to-Assign-a-package-to-a-Quick-Button 2024-10-29T17:00:59Z https://support.openplay.net/hc/en-gb/articles/12983443277585-How-to-set-your-VAT-Number 2025-01-07T12:59:07Z https://support.openplay.net/hc/en-gb/articles/13013910807441-1-35-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/13074131294737-How-to-make-an-Class-or-Ad-hoc-activity-booking 2024-10-28T13:00:11Z https://support.openplay.net/hc/en-gb/articles/13075952099857-How-to-book-a-class-or-resource-activity-online 2025-06-25T14:49:49Z https://support.openplay.net/hc/en-gb/articles/13136794978833-How-to-book-a-fast-ticket-activity-for-a-customer-at-the-Front-of-House-FOH 2024-10-24T15:08:17Z https://support.openplay.net/hc/en-gb/articles/13137441450129-How-to-book-a-ticketed-activity-online 2025-06-25T14:15:32Z https://support.openplay.net/hc/en-gb/articles/13138330101905-How-to-set-up-a-Discount-Reward 2025-05-23T02:59:07Z https://support.openplay.net/hc/en-gb/articles/13177988546193-Intro-to-the-Customer-Summary-Tab 2024-10-23T12:19:55Z https://support.openplay.net/hc/en-gb/articles/13178338200209-How-to-cancel-a-booking-for-a-customer 2024-10-23T12:30:02Z https://support.openplay.net/hc/en-gb/articles/13194913189393-How-to-cancel-a-booking-online 2025-06-25T13:46:13Z https://support.openplay.net/hc/en-gb/articles/13195665120657-How-to-Update-a-customer-s-details 2025-01-06T10:52:44Z https://support.openplay.net/hc/en-gb/articles/13201785541777-How-to-create-a-Customer-Account-online 2025-06-25T13:36:00Z https://support.openplay.net/hc/en-gb/articles/13205470015121-How-to-purchase-a-membership-online 2025-06-25T11:29:34Z https://support.openplay.net/hc/en-gb/articles/13207750082833-How-to-configure-your-Customer-Settings 2025-08-20T08:59:28Z https://support.openplay.net/hc/en-gb/articles/13236692820369-How-to-Change-a-Customer-s-Membership-at-the-Front-of-House-FOH 2024-11-07T12:07:46Z https://support.openplay.net/hc/en-gb/articles/13328363662225-How-to-update-personal-details-online 2025-06-25T11:12:08Z https://support.openplay.net/hc/en-gb/articles/13329446775441-Why-can-t-I-change-the-customer-s-membership-at-FOH 2025-06-30T10:15:22Z https://support.openplay.net/hc/en-gb/articles/13355584951057-1-36-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/13375369505169-Why-is-a-customer-unable-to-change-their-membership-online 2025-06-30T09:23:49Z https://support.openplay.net/hc/en-gb/articles/13384408720657-Intro-to-activity-templates 2025-01-08T15:13:44Z https://support.openplay.net/hc/en-gb/articles/13385160334481-Intro-to-Schedules 2023-07-05T12:43:55Z https://support.openplay.net/hc/en-gb/articles/13388827733393-Intro-to-Penalty-Booking-Debt-Overdue-fees 2025-01-06T11:29:43Z https://support.openplay.net/hc/en-gb/articles/13443697959825-How-to-resize-your-company-logo-in-your-emails 2025-03-07T10:24:49Z https://support.openplay.net/hc/en-gb/articles/13446537656593-What-are-benefits 2023-07-11T11:26:33Z https://support.openplay.net/hc/en-gb/articles/13519340862993-Intro-to-CoursePro-Memberships-Courses 2024-12-18T11:44:22Z https://support.openplay.net/hc/en-gb/articles/13539952797329-How-to-cancel-a-membership-online 2025-06-23T09:33:07Z https://support.openplay.net/hc/en-gb/articles/13543311657873-How-to-create-Opening-Time-Overrides 2024-09-02T11:36:46Z https://support.openplay.net/hc/en-gb/articles/13547231632913-How-to-configure-your-Front-of-House-Settings 2025-08-20T09:01:00Z https://support.openplay.net/hc/en-gb/articles/13577394417553-How-to-configure-your-Checkout-Settings 2025-03-05T11:54:08Z https://support.openplay.net/hc/en-gb/articles/13796638997009-How-to-configure-your-Credit-Settings 2025-03-05T12:47:35Z https://support.openplay.net/hc/en-gb/articles/13800447105169-How-to-configure-your-Class-Setup-Settings 2023-07-06T14:04:34Z https://support.openplay.net/hc/en-gb/articles/13803317691793-How-to-configure-your-General-Settings 2025-03-05T15:28:31Z https://support.openplay.net/hc/en-gb/articles/13819622357521-How-to-configure-your-Email-Contents-Settings 2025-01-07T12:56:03Z https://support.openplay.net/hc/en-gb/articles/13819823708561-How-to-configure-your-Reporting-Settings 2025-03-06T16:06:54Z https://support.openplay.net/hc/en-gb/articles/13821090443537-How-to-configure-your-Payment-Settings 2025-03-05T16:16:36Z https://support.openplay.net/hc/en-gb/articles/13881213539473-1-37-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/14520855851025-1-38-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/14613488106769-How-can-a-customer-purchase-a-Point-of-Sale-POS-Item-at-the-Front-of-House-FOH 2025-03-12T15:55:07Z https://support.openplay.net/hc/en-gb/articles/14614383997841-How-to-register-an-Induction-Waiver-for-a-customer 2026-02-26T11:55:40Z https://support.openplay.net/hc/en-gb/articles/14616157447825-How-to-Extend-a-Fixed-Membership-at-Front-of-House-FOH 2024-10-23T12:10:29Z https://support.openplay.net/hc/en-gb/articles/14617373123985-How-can-a-customer-redeem-a-package-at-the-Front-of-House 2024-10-29T16:50:28Z https://support.openplay.net/hc/en-gb/articles/14638281422481-How-to-raise-Support-Tickets-on-Zendesk 2026-02-12T10:43:57Z https://support.openplay.net/hc/en-gb/articles/14786549200785-Intro-to-Email-Notification-Configuration 2025-10-14T08:35:12Z https://support.openplay.net/hc/en-gb/articles/14818508533649-How-to-assign-Barcodes-to-existing-Members 2024-12-30T11:22:30Z https://support.openplay.net/hc/en-gb/articles/14913777508241-1-39-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/15600332799889-1-40-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/15621620893201-Intro-to-the-Activity-Roster-Booking-Attendance 2024-10-28T12:34:12Z https://support.openplay.net/hc/en-gb/articles/15628403052049-How-to-add-a-Monthly-Recurring-Membership-to-a-Customer-record 2024-10-24T11:44:19Z https://support.openplay.net/hc/en-gb/articles/15629169818897-How-to-purchase-a-Fixed-Membership-at-the-Front-of-House-FOH 2025-10-03T13:39:18Z https://support.openplay.net/hc/en-gb/articles/15629983698065-How-to-view-Package-details-on-a-customer-record 2025-01-06T10:29:13Z https://support.openplay.net/hc/en-gb/articles/15920153110673-How-to-remove-a-Staff-Member 2023-07-06T13:55:44Z https://support.openplay.net/hc/en-gb/articles/15989092305809-How-to-configure-your-Waiting-List-Activities-V1 2025-03-07T11:54:45Z https://support.openplay.net/hc/en-gb/articles/16188550764305-1-41-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/16219057940113-Privacy-Policy 2025-12-17T10:57:32Z https://support.openplay.net/hc/en-gb/articles/16489020822929-When-to-contact-Customer-Support-or-Client-Success 2023-10-31T16:50:05Z https://support.openplay.net/hc/en-gb/articles/16542898479121-Why-is-a-membership-not-available-for-purchase 2025-12-05T13:16:30Z https://support.openplay.net/hc/en-gb/articles/16545414897553-Why-are-members-being-charged-after-cancelling-their-membership 2023-10-17T10:28:18Z https://support.openplay.net/hc/en-gb/articles/16546446196113-How-to-cancel-a-no-show-for-a-customer 2023-07-11T11:26:33Z https://support.openplay.net/hc/en-gb/articles/16547266611729-What-is-a-Month-in-Hand-and-how-to-Enable-Disable-it 2023-07-11T11:26:33Z https://support.openplay.net/hc/en-gb/articles/16719379644177-Can-I-refund-a-customer 2023-11-13T14:00:50Z https://support.openplay.net/hc/en-gb/articles/16740678036369-1-42-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/16781190088593-How-to-reset-points-for-all-Moves-users 2025-05-23T01:54:05Z https://support.openplay.net/hc/en-gb/articles/16781342078609-How-to-modify-Moves-points-for-individual-users 2025-05-23T01:53:46Z https://support.openplay.net/hc/en-gb/articles/16867064138001-How-to-create-a-New-Public-Group 2025-05-23T02:59:07Z https://support.openplay.net/hc/en-gb/articles/17291574755601-If-I-amend-a-user-s-username-and-save-does-this-change-immediately-the-record-against-past-records 2023-07-26T10:35:34Z https://support.openplay.net/hc/en-gb/articles/17404417516177-1-43-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/17467024778769-How-to-process-a-GDPR-redaction-for-a-customer 2025-06-27T07:56:01Z https://support.openplay.net/hc/en-gb/articles/17472188655377-Why-is-my-password-reset-link-not-working 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/17626033708817-How-to-Create-New-Reports-in-Moves 2025-04-15T03:55:58Z https://support.openplay.net/hc/en-gb/articles/17846093477265-What-happens-when-my-SSL-expire 2023-10-26T11:11:27Z https://support.openplay.net/hc/en-gb/articles/17890049651857-1-44-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/18473849086353-1-45-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/19035354241169-1-46-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/19132052350993-How-can-a-customer-redeem-a-package-online 2025-06-23T09:19:18Z https://support.openplay.net/hc/en-gb/articles/19235922226961-Privacy-Policy-for-OpenPlay-Australia 2023-10-24T00:00:39Z https://support.openplay.net/hc/en-gb/articles/19472438676113-How-to-enable-disable-Membership-Renewal 2024-12-09T11:14:16Z https://support.openplay.net/hc/en-gb/articles/19473486265873-Will-the-Membership-Benefit-be-reinstated-if-the-customer-cancels-their-booking 2025-08-21T13:59:59Z https://support.openplay.net/hc/en-gb/articles/19475790560145-How-to-upload-an-Eligibility-document-on-a-behalf-of-a-customer-at-FOH 2024-12-17T12:34:43Z https://support.openplay.net/hc/en-gb/articles/19476772887569-How-to-enable-users-to-Upload-an-Eligibility-document-from-at-the-FOH 2023-10-19T11:46:11Z https://support.openplay.net/hc/en-gb/articles/19476926492945-How-to-enable-disable-Users-to-Approve-Eligibility-document-via-FOH 2023-10-19T11:28:26Z https://support.openplay.net/hc/en-gb/articles/19477236354321-How-to-Approve-an-Eligibility-Document-in-Person-at-the-Front-of-House-FOH 2024-10-23T11:37:51Z https://support.openplay.net/hc/en-gb/articles/19479639390737-How-to-Renew-a-fixed-Membership-at-FOH 2024-12-09T11:21:48Z https://support.openplay.net/hc/en-gb/articles/19485645640721-1-47-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/19620043259537-How-to-change-the-schedule-colours-in-the-Facility-calendar 2023-12-12T12:50:23Z https://support.openplay.net/hc/en-gb/articles/19664428095505-How-to-renew-a-fixed-membership-online 2024-12-17T12:19:33Z https://support.openplay.net/hc/en-gb/articles/19680401592977-Can-a-customer-extend-a-membership-online 2023-10-27T09:40:46Z https://support.openplay.net/hc/en-gb/articles/19681342987025-How-to-request-a-membership-freeze-online 2024-12-17T12:53:23Z https://support.openplay.net/hc/en-gb/articles/19807378742545-What-does-the-CRM-Product-ID-refer-to-in-FLOW-when-linking-an-activity-to-CoursePro 2023-11-01T16:42:32Z https://support.openplay.net/hc/en-gb/articles/19977707066897-Intro-to-FLOW-Connect 2025-10-20T10:57:02Z https://support.openplay.net/hc/en-gb/articles/19978123970705-Can-I-add-delete-edit-a-ticket-type-to-an-already-published-Fast-Ticket-schedule-V1 2025-08-20T10:53:54Z https://support.openplay.net/hc/en-gb/articles/19981369311377-How-to-change-a-customer-s-home-centre-at-FOH 2025-01-02T15:17:54Z https://support.openplay.net/hc/en-gb/articles/19983657756049-How-to-enable-the-Change-Membership-Home-centre-feature-for-Staff-users 2023-11-08T12:59:29Z https://support.openplay.net/hc/en-gb/articles/20051919970705-How-to-Waive-Fees-When-a-Customer-Purchases-a-Membership-at-Front-of-House 2024-12-17T14:43:40Z https://support.openplay.net/hc/en-gb/articles/20104827761809-Garmin 2025-07-25T02:21:19Z https://support.openplay.net/hc/en-gb/articles/20113041604753-How-to-remove-Customer-Credit 2024-10-23T12:27:18Z https://support.openplay.net/hc/en-gb/articles/20114647408145-How-to-change-a-suspended-membership-at-FOH 2024-12-17T12:39:50Z https://support.openplay.net/hc/en-gb/articles/20175239566353-1-48-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/20572779218449-Moves-Release-Notes-4-0 2025-04-15T03:20:17Z https://support.openplay.net/hc/en-gb/articles/20702046085649-How-to-reactivate-a-Fixed-membership-that-has-been-suspended-due-to-Eligibility-proof-missing 2024-11-26T12:43:32Z https://support.openplay.net/hc/en-gb/articles/20703760136081-Is-it-possible-to-carry-over-custom-questions-when-renewing-a-membership 2025-08-20T10:44:49Z https://support.openplay.net/hc/en-gb/articles/20704570385681-How-to-answer-custom-questions-when-renewing-a-fixed-membership-at-FOH 2024-11-27T11:02:38Z https://support.openplay.net/hc/en-gb/articles/20828227956369-1-49-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/20880964444177-How-do-I-change-the-logo-on-a-receipt 2025-03-06T16:32:21Z https://support.openplay.net/hc/en-gb/articles/20889311755409-How-can-I-Reset-a-Password-for-a-User 2025-05-23T02:00:37Z https://support.openplay.net/hc/en-gb/articles/20889902555281-How-can-I-reset-my-password 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/20890361841169-How-can-I-log-out-of-the-Moves-app 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/20890625655441-Why-am-I-not-receiving-my-password-reset-email 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/21683417351057-Why-is-the-customer-denied-entry-at-the-access-gate 2024-02-14T15:43:30Z https://support.openplay.net/hc/en-gb/articles/21738429915537-How-to-create-a-new-SFTP-location 2024-01-17T10:26:35Z https://support.openplay.net/hc/en-gb/articles/22109310184849-How-to-create-custom-questions 2025-01-08T15:11:31Z https://support.openplay.net/hc/en-gb/articles/22113350061457-Why-isn-t-the-custom-question-showing-when-I-book-an-activity-or-purchase-a-membership 2025-08-20T09:43:55Z https://support.openplay.net/hc/en-gb/articles/22251963513105-1-50-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/22320429374481-How-can-a-customer-login-reset-their-password-online 2025-06-23T09:12:47Z https://support.openplay.net/hc/en-gb/articles/22365302396049-Why-is-the-membership-not-visible-to-certain-customers 2025-06-30T14:28:13Z https://support.openplay.net/hc/en-gb/articles/22541211575185-How-can-I-configure-Multi-Door-Access-within-a-Facility 2024-02-26T18:27:19Z https://support.openplay.net/hc/en-gb/articles/22764187422737-Users-Surveys-Should-I-delete-replace-OR-amend-a-User-Survey-question 2025-05-23T02:01:39Z https://support.openplay.net/hc/en-gb/articles/22798227018257-What-information-to-include-when-raising-an-issue-with-the-Moves-app 2025-05-16T03:49:14Z https://support.openplay.net/hc/en-gb/articles/22800084609425-What-information-to-include-when-raising-an-issue-with-FLOW 2024-07-08T13:25:09Z https://support.openplay.net/hc/en-gb/articles/22803356447249-1-51-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/22826295151889-How-many-days-between-retries-after-a-payment-collection-failed-on-GoCardless 2024-02-23T16:14:41Z https://support.openplay.net/hc/en-gb/articles/22889440140177-How-to-Enable-Disable-Customers-signing-up-with-the-same-email-address 2025-01-28T14:52:37Z https://support.openplay.net/hc/en-gb/articles/22936536255505-Changing-Survey-Questions 2025-05-01T03:05:35Z https://support.openplay.net/hc/en-gb/articles/22940089264273-Intro-to-the-Facility-Calendar 2024-09-19T14:50:25Z https://support.openplay.net/hc/en-gb/articles/23158551800081-Will-FLOW-send-a-notification-email-if-we-change-the-Membership-fees-for-existing-customers 2024-03-13T17:22:22Z https://support.openplay.net/hc/en-gb/articles/23304392032529-Can-customers-without-a-DOB-sign-up-for-an-age-restricted-membership 2024-03-13T10:10:40Z https://support.openplay.net/hc/en-gb/articles/23334790602769-Access-control-readmission-Passback-rule 2025-01-08T10:39:28Z https://support.openplay.net/hc/en-gb/articles/23346643631633-How-to-configure-the-Activity-Cutoff-time-Time-of-day-new-spaces-are-released 2025-01-28T11:03:08Z https://support.openplay.net/hc/en-gb/articles/23348774604689-Advanced-view-of-timetables 2025-01-09T11:24:24Z https://support.openplay.net/hc/en-gb/articles/23365958958097-Allow-Online-Membership-Changes 2024-11-26T13:19:41Z https://support.openplay.net/hc/en-gb/articles/23374406311825-Early-access-minutes-allowed-for-fast-tickets 2025-08-20T08:58:39Z https://support.openplay.net/hc/en-gb/articles/23377712313489-1-52-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/23379577483921-1-52-0-Release-Notes-GLL 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/23459508968337-How-to-override-a-setting-at-Group-or-Facility-Level 2025-01-28T10:38:11Z https://support.openplay.net/hc/en-gb/articles/23483427467665-How-to-configure-the-max-bookings-interval 2025-01-28T10:14:21Z https://support.openplay.net/hc/en-gb/articles/23486911971857-How-to-configure-your-Max-amount-of-bookings 2025-01-27T12:34:24Z https://support.openplay.net/hc/en-gb/articles/23491808315281--Configure-the-window-of-time-before-class-starts-for-venue-access 2024-05-08T10:50:43Z https://support.openplay.net/hc/en-gb/articles/23492911641745-Configure-the-window-of-time-before-the-activity-not-classes-starts-for-venue-access-V1 2025-01-24T12:29:13Z https://support.openplay.net/hc/en-gb/articles/23493886397073-How-to-configure-the-Online-cut-off-days-for-Ticketed-Booking-Activities 2025-01-23T16:05:13Z https://support.openplay.net/hc/en-gb/articles/23494547110801-The-Waitlist-Cut-Off-time-in-Minutes-V1 2025-01-23T11:07:27Z https://support.openplay.net/hc/en-gb/articles/23515999990033-Resource-Calendar-User-Release-Notes 2024-09-18T09:48:21Z https://support.openplay.net/hc/en-gb/articles/23866526816401-1-53-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/24008409977361-1-53-0-Release-Notes-GLL 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/24100482906001-Why-can-t-I-apply-a-freeze-to-a-customer-s-membership 2024-05-08T10:50:41Z https://support.openplay.net/hc/en-gb/articles/24189577184785-What-do-the-Zendesk-Ticket-statuses-mean 2025-05-16T04:02:01Z https://support.openplay.net/hc/en-gb/articles/24228862366737-Information-Security 2025-10-21T14:55:37Z https://support.openplay.net/hc/en-gb/articles/24514805387537-How-to-monitor-and-or-prevent-fraudulent-activity-in-Moves 2025-05-23T01:53:21Z https://support.openplay.net/hc/en-gb/articles/24520686811537-Would-the-membership-remain-active-if-the-customer-cancels-their-mandate-but-has-membership-credits-on-their-account 2024-05-08T10:50:38Z https://support.openplay.net/hc/en-gb/articles/24522130445841-Moves-Release-Notes-4-1 2025-04-15T03:16:33Z https://support.openplay.net/hc/en-gb/articles/24560419669265-1-54-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/24864754839313-Intro-to-the-Cancelled-Bookings-Source 2024-05-08T10:50:37Z https://support.openplay.net/hc/en-gb/articles/24998884049297-How-to-raise-a-query-issue-for-Moves 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/25100540938385-1-55-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/25695284412305-1-56-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/25830287999249-Managing-Duplicate-Email-Sign-Ups-in-FLOW 2025-01-23T11:05:53Z https://support.openplay.net/hc/en-gb/articles/26041479169041-Intro-to-Price-Overrides-for-Memberships 2025-10-13T10:21:20Z https://support.openplay.net/hc/en-gb/articles/26249934827281-1-57-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/26413987630097-Intro-to-Promo-codes 2025-01-08T16:00:26Z https://support.openplay.net/hc/en-gb/articles/26414990096401-How-to-create-a-Promo-Code 2026-02-20T13:33:13Z https://support.openplay.net/hc/en-gb/articles/26418285042961-How-to-use-the-Promo-Code-via-Front-of-House 2025-01-09T11:34:35Z https://support.openplay.net/hc/en-gb/articles/26909938099857-1-58-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/27500643429777-1-59-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/27663392928529-How-to-cancel-a-customer-s-membership-with-immediate-effect-via-FOH 2024-12-17T12:36:41Z https://support.openplay.net/hc/en-gb/articles/28071590586385-1-60-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/28078412450833-How-to-configure-a-Cancellation-Fee-Pricing-Option 2024-10-23T08:59:05Z https://support.openplay.net/hc/en-gb/articles/28110441057681-When-will-the-customer-receive-their-reminder-notification-email-to-upload-their-eligibility-document 2024-09-05T13:17:23Z https://support.openplay.net/hc/en-gb/articles/28111380800529-How-to-configure-your-Customer-Notification-Settings-for-Expiring-Eligibility-Documents 2024-11-26T14:43:36Z https://support.openplay.net/hc/en-gb/articles/28112309845393-How-to-configure-Reminder-Notifications-for-Eligibility-Document-uploads-After-Membership-Purchase 2024-11-26T14:53:27Z https://support.openplay.net/hc/en-gb/articles/28205842263825-How-to-configure-a-Non-attendance-Fee-Pricing-Option 2024-11-07T11:19:28Z https://support.openplay.net/hc/en-gb/articles/28697377995665-1-61-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/29191984520977-How-to-Add-a-Customer-Using-the-Dashboard-Quick-Add-Feature 2024-10-23T12:18:41Z https://support.openplay.net/hc/en-gb/articles/29196423064337-Intro-to-the-Customer-s-Bookings-Tab 2024-10-23T12:20:38Z https://support.openplay.net/hc/en-gb/articles/29197787843345-Intro-to-the-Customer-s-Memberships-Tab 2024-10-23T12:21:13Z https://support.openplay.net/hc/en-gb/articles/29198425637009-Intro-to-the-Customer-s-Orders-tab 2024-10-21T14:56:46Z https://support.openplay.net/hc/en-gb/articles/29198773011985-Intro-to-the-Customer-s-Communications-Tab 2024-10-23T12:21:57Z https://support.openplay.net/hc/en-gb/articles/29199977275665-Intro-to-the-Customer-s-Personal-Details-tab 2024-10-23T12:22:35Z https://support.openplay.net/hc/en-gb/articles/29218497838353-1-62-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/29380013382545-Intro-to-the-Customer-s-Induction-Waivers-tab 2026-02-26T11:54:48Z https://support.openplay.net/hc/en-gb/articles/29380360093841-Intro-to-the-Customer-s-Credits-tab 2024-10-21T10:52:07Z https://support.openplay.net/hc/en-gb/articles/29389839133841-How-to-use-the-Promo-Code-Online 2025-01-10T11:57:39Z https://support.openplay.net/hc/en-gb/articles/29516015693457-Can-Point-of-Sale-Items-be-purchased-online 2025-06-30T10:17:50Z https://support.openplay.net/hc/en-gb/articles/29516431568017-How-to-sell-Point-of-Sale-POS-Items-as-extra-with-Fast-Activity-Ticket-bookings 2024-10-28T11:35:57Z https://support.openplay.net/hc/en-gb/articles/29516432742417-How-to-search-for-an-existing-Pricing-Option 2024-10-28T11:10:41Z https://support.openplay.net/hc/en-gb/articles/29824223796497-1-63-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/29827425241617-How-to-Deactivate-Users 2025-05-23T01:59:36Z https://support.openplay.net/hc/en-gb/articles/29830141907217-How-to-sell-a-Joint-Membership 2025-02-10T11:33:45Z https://support.openplay.net/hc/en-gb/articles/29835852811793-How-to-create-a-Joint-Membership 2025-02-10T10:25:52Z https://support.openplay.net/hc/en-gb/articles/30026254421649-How-to-create-an-Class-Bookings-Template-ACV2 2025-12-23T09:34:03Z https://support.openplay.net/hc/en-gb/articles/30158011432721-How-to-create-a-Resource-Bookings-Template-V2 2025-12-23T09:42:52Z https://support.openplay.net/hc/en-gb/articles/30164002538257-How-to-create-a-Ticketed-Bookings-Template-V2 2025-12-23T09:55:15Z https://support.openplay.net/hc/en-gb/articles/30166671019665-How-to-create-a-Class-Bookings-Schedule-ACV2 2025-12-23T10:11:31Z https://support.openplay.net/hc/en-gb/articles/30190790988433-How-to-create-a-Resource-Bookings-Schedule-ACV2 2025-12-23T10:11:43Z https://support.openplay.net/hc/en-gb/articles/30360403076369-1-64-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/30799117145745-How-to-create-a-Ticketed-Bookings-Schedule-ACV2 2025-12-23T10:10:49Z https://support.openplay.net/hc/en-gb/articles/30823632137361-How-to-create-an-Activity-Category-ACV2 2024-12-10T12:52:39Z https://support.openplay.net/hc/en-gb/articles/30825139228817-How-to-create-a-Block-Booking-Schedule-ACV2 2026-02-18T22:05:46Z https://support.openplay.net/hc/en-gb/articles/31360854671121-Intro-to-Inactive-Users 2025-05-01T03:02:24Z https://support.openplay.net/hc/en-gb/articles/31604183646225-Intro-to-Activity-Templates-V2 2025-01-08T15:21:18Z https://support.openplay.net/hc/en-gb/articles/31604552343441-Intro-to-Schedules-V2 2025-01-08T15:32:53Z https://support.openplay.net/hc/en-gb/articles/31604865163665-How-to-create-Activity-Restrictions-V2 2026-02-26T11:56:34Z https://support.openplay.net/hc/en-gb/articles/31606474245265-How-to-make-an-Class-or-Resource-booking-for-a-customer-at-FOH-V2 2025-01-29T10:12:25Z https://support.openplay.net/hc/en-gb/articles/31627822480913-Advance-view-of-timetables-V2 2025-03-03T12:28:53Z https://support.openplay.net/hc/en-gb/articles/31743791532433-How-to-add-a-Fast-Ticket-Extra-V2 2025-03-03T12:31:31Z https://support.openplay.net/hc/en-gb/articles/31946256433425-How-to-cancel-an-entire-schedule-V2 2025-10-23T10:09:50Z https://support.openplay.net/hc/en-gb/articles/32048464118545-Configuring-the-Waitlist-Cut-Off-time-in-Minutes-V2 2026-03-20T12:38:43Z https://support.openplay.net/hc/en-gb/articles/32085322645137-Configure-the-window-of-time-before-the-activity-except-classes-starts-for-venue-access-V2 2025-03-03T12:28:01Z https://support.openplay.net/hc/en-gb/articles/32542821891217-How-to-sell-Multi-Memberships 2025-02-10T11:32:15Z https://support.openplay.net/hc/en-gb/articles/32579833062161-How-can-I-add-remove-a-Membership-Cancellation-reason 2025-02-11T12:55:14Z https://support.openplay.net/hc/en-gb/articles/32668512375953-1-65-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/32668658773009-1-66-0-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/32668701213201-1-67-Release-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/32820597065873-Can-I-connect-Google-Fit-with-Moves 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/32820669199633-How-do-I-connect-Health-Connect-with-Moves 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/32820718358289-Can-I-connect-Samsung-Health-to-Moves 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/32820880571921-How-do-I-transition-from-Google-Fit-to-Health-Connect 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/32821046790417-How-do-I-set-a-daily-points-cap 2025-06-11T01:29:36Z https://support.openplay.net/hc/en-gb/articles/32910931623569-Why-are-my-Moves-points-being-capped 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/32996559933713-How-to-cancel-an-activity-session-V2 2025-03-03T14:52:42Z https://support.openplay.net/hc/en-gb/articles/33178132504721-How-to-manually-sync-activity-to-Moves 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/33258010360593-How-to-configure-your-Activities-V2-settings 2025-03-07T10:55:39Z https://support.openplay.net/hc/en-gb/articles/33261713454609-How-to-configure-your-Waiting-List-V2 2026-04-02T05:40:51Z https://support.openplay.net/hc/en-gb/articles/33398579429393-How-do-I-connect-Apple-Health-with-Moves 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/33410202275729-How-can-a-customer-purchase-a-package-at-the-Front-of-House 2025-10-16T08:55:30Z https://support.openplay.net/hc/en-gb/articles/33410945442065-Intro-to-guest-passes 2026-02-17T12:33:06Z https://support.openplay.net/hc/en-gb/articles/33422997194385-How-to-Manipulate-Reports-in-Moves 2025-04-24T03:01:41Z https://support.openplay.net/hc/en-gb/articles/33423018053137-How-to-Download-Export-Reports-in-Moves 2025-05-23T01:46:49Z https://support.openplay.net/hc/en-gb/articles/33423040308241-How-to-Schedule-Reports-in-Moves 2025-04-24T03:04:55Z https://support.openplay.net/hc/en-gb/articles/33559510455825-How-to-Create-a-New-Group-Challenge 2025-05-23T02:59:07Z https://support.openplay.net/hc/en-gb/articles/34004347153297-How-do-I-use-the-Text-Formatting-Markdown-features 2025-05-14T00:34:54Z https://support.openplay.net/hc/en-gb/articles/34004837162257-What-do-the-different-Moves-User-Statuses-mean 2025-05-01T03:02:24Z https://support.openplay.net/hc/en-gb/articles/34004929472401-How-to-Add-or-Remove-Points-to-a-User 2025-05-23T01:57:38Z https://support.openplay.net/hc/en-gb/articles/34005134060433-What-is-the-Inactive-User-Threshold 2025-05-23T01:57:54Z https://support.openplay.net/hc/en-gb/articles/34014714077969-How-to-Create-a-Guest-Pass-Benefit 2026-03-02T11:37:01Z https://support.openplay.net/hc/en-gb/articles/34016392106001-How-to-Bulk-Grant-a-Package-to-Customers-Memberships 2025-04-02T10:40:44Z https://support.openplay.net/hc/en-gb/articles/34039249551121-How-to-Block-Unblock-Users 2025-05-23T01:59:55Z https://support.openplay.net/hc/en-gb/articles/34039394269585-Is-it-possible-to-remove-a-user 2025-05-23T01:58:49Z https://support.openplay.net/hc/en-gb/articles/34387617696273-Moves-Release-Notes-5-3 2025-04-15T03:43:30Z https://support.openplay.net/hc/en-gb/articles/34644380379537-How-many-Rewards-can-I-display-at-any-given-time-on-Moves 2025-05-23T02:59:07Z https://support.openplay.net/hc/en-gb/articles/34819245884305-How-to-set-up-Tags-and-Buffers-for-Rewards 2025-05-23T02:59:07Z https://support.openplay.net/hc/en-gb/articles/34819789704209-What-does-Priority-mean-in-the-Rewards-Set-Up 2025-05-23T02:59:07Z https://support.openplay.net/hc/en-gb/articles/34819847477777-Image-Sizes-and-Character-Counts-for-Rewards 2025-05-23T02:59:07Z https://support.openplay.net/hc/en-gb/articles/34854001043345-How-many-questions-can-I-ask-in-the-User-Survey 2025-05-01T03:05:24Z https://support.openplay.net/hc/en-gb/articles/34854177205777-What-is-the-User-Survey-Answer-Iteration 2025-05-01T03:05:48Z https://support.openplay.net/hc/en-gb/articles/34854295832721-How-to-configure-the-User-Survey-frequency 2025-05-23T02:02:24Z https://support.openplay.net/hc/en-gb/articles/34854355429009-What-is-the-User-Survey-Buffer 2025-05-23T02:03:02Z https://support.openplay.net/hc/en-gb/articles/34854768260113-Health-Connect 2025-07-25T02:21:19Z https://support.openplay.net/hc/en-gb/articles/35095886617745-What-happens-when-I-connect-and-disconnect-my-tracker 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35096089631761-What-is-Today-s-Activity-versus-Older-Activity 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35096264018577-Tracker-and-Wearable-Connection-Issues 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35096315768465--Perceived-versus-Actual-activities-affecting-your-Moves-points 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35096491962641-Which-rewards-have-redemption-limits 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35096745044497-What-is-a-Merchant-Claim-versus-Discount-Code-Reward 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35096948634513-How-many-Moves-points-will-I-earn-for-my-activities 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35096992855185-How-long-do-my-Moves-points-last-for 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35097016764561-Can-I-receive-Moves-points-for-activities-that-don-t-have-a-distance 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35097154289553-Why-is-my-manual-sync-to-Moves-taking-a-long-time 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35248844496913-What-is-the-Platform-Invite-Reward-setting 2025-05-23T01:56:48Z https://support.openplay.net/hc/en-gb/articles/35249503191185-How-to-invite-a-friend-to-Moves 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35249831646993-How-to-view-Moves-user-s-Activity-Records 2025-05-23T01:54:22Z https://support.openplay.net/hc/en-gb/articles/35250759106961-What-are-Private-Group-Goals 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35286244895249-How-much-exercise-do-I-need-to-do-to-get-rewarded-via-Moves 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35286366234513-INTRO-TO-MOVES 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35286394961937-How-do-I-sign-up-to-Moves 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35286721288081-Can-I-hide-my-activity-from-others 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35286734418321-What-are-the-marketing-preferences-set-against-my-Profile 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35287716263057-INTRO-TO-REWARDS 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35320720397073-What-happens-if-I-complete-a-Challenge 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35320976763409-How-many-points-will-I-receive-for-a-Challenge 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35321105137681-When-will-I-receive-points-for-a-completed-Challenge 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35321245083921-What-if-I-don-t-complete-a-Challenge-before-it-expires 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35321256082577-How-many-Challenges-can-I-join 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35321312796433-INTRO-TO-CHALLENGES-AND-GROUPS 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35321318265745-Can-I-leave-a-Challenge 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/35456779430417-Sprint-4-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/35459163327377-Sprint-3-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/35460564195217-Sprint-2-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/35534068202257-How-to-set-up-a-Raffle-Reward 2025-05-23T02:59:07Z https://support.openplay.net/hc/en-gb/articles/36035209804049-How-to-create-a-Course-pricing-option 2025-09-30T13:00:44Z https://support.openplay.net/hc/en-gb/articles/36043401319569-How-to-create-a-Course-Activity-Template-ACV2 2025-09-30T13:01:04Z https://support.openplay.net/hc/en-gb/articles/36090398215057-Does-Health-Connect-automatically-track-my-steps 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/36090641809809-Can-I-sync-a-Trail-Run-with-Moves 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/36308107315601-Strava-Compatibility-Discontinued-June-2025 2025-07-25T02:34:38Z https://support.openplay.net/hc/en-gb/articles/37562007896337-What-are-Courses 2025-07-28T10:34:35Z https://support.openplay.net/hc/en-gb/articles/37562098677649-What-are-Camps 2025-07-28T10:34:23Z https://support.openplay.net/hc/en-gb/articles/37564807974545-How-to-create-a-Course-Schedule-ACV2 2025-09-30T13:01:23Z https://support.openplay.net/hc/en-gb/articles/37572764126993-How-to-create-a-Camps-Pricing-Option 2025-09-30T13:00:12Z https://support.openplay.net/hc/en-gb/articles/37573642484241-How-to-create-a-Camp-Activity-Template-ACV2 2025-09-30T13:01:46Z https://support.openplay.net/hc/en-gb/articles/37634698391697-How-to-create-a-Camp-Activity-Schedule-ACV2 2025-09-30T13:03:16Z https://support.openplay.net/hc/en-gb/articles/37641786053521-How-to-book-a-Course-at-the-FOH 2025-09-30T13:02:23Z https://support.openplay.net/hc/en-gb/articles/37642818052497-How-to-book-a-course-online 2025-09-30T13:04:21Z https://support.openplay.net/hc/en-gb/articles/38281997760145-OpenPlay-Terms-of-Service 2025-12-21T21:55:00Z https://support.openplay.net/hc/en-gb/articles/38339360473617-Sprint-12-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/38496263435153-Handling-Direct-Debit-Indemnity-Claims-DDICs-in-FLOW 2025-08-28T09:27:10Z https://support.openplay.net/hc/en-gb/articles/38498221074065-How-Trickle-Feed-Ticketing-Works 2025-08-28T10:15:15Z https://support.openplay.net/hc/en-gb/articles/38828256751121-What-is-a-reconciliation-fee 2025-09-08T07:15:53Z https://support.openplay.net/hc/en-gb/articles/39429650737297-Accessibility-Statement-for-OpenPlay 2025-09-30T16:38:18Z https://support.openplay.net/hc/en-gb/articles/39514053651601-Sprint-14-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/39514089387409-Sprint-13-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/39514143085713-Sprint-10-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/39514221365265-Sprint-9-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/39514238529937-Sprint-8-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/39514251951889-Sprint-6-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/39529942027665-Sprint-11-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/39540960177681-How-to-cancel-a-Course-at-FOH 2025-09-30T13:36:43Z https://support.openplay.net/hc/en-gb/articles/39541541913745-How-to-cancel-a-Course-online 2025-09-30T13:51:14Z https://support.openplay.net/hc/en-gb/articles/39546043898001-How-to-resolve-eligibility-suspensions-on-a-customer-s-membership 2025-09-30T15:57:14Z https://support.openplay.net/hc/en-gb/articles/39553908457105-Sprint-1-Notes 2025-10-01T09:35:44Z https://support.openplay.net/hc/en-gb/articles/39581193493393-How-to-cancel-a-camp-at-the-Front-of-House 2025-10-01T15:35:43Z https://support.openplay.net/hc/en-gb/articles/39582154322193-How-to-cancel-a-camp-online 2025-10-01T16:01:49Z https://support.openplay.net/hc/en-gb/articles/39832248726289-Account-Linking-Customer-Groups 2026-01-06T16:33:45Z https://support.openplay.net/hc/en-gb/articles/39855165612177-How-to-book-activities-for-members-of-your-Customer-Group-Multi-Bookings 2025-10-10T09:54:40Z https://support.openplay.net/hc/en-gb/articles/39943256202001-Sprint-15-Notes 2025-10-14T08:49:43Z https://support.openplay.net/hc/en-gb/articles/40032973662225-How-to-print-a-schedule-for-an-instructor 2025-10-16T08:41:31Z https://support.openplay.net/hc/en-gb/articles/40034650176273-How-can-a-customer-purchase-a-package-online 2025-10-16T09:20:23Z https://support.openplay.net/hc/en-gb/articles/40245423533969-How-to-reactivate-a-suspended-recurring-Membership 2025-10-27T10:59:49Z https://support.openplay.net/hc/en-gb/articles/40249123764497-How-to-cancel-an-activity-session-V1 2025-10-23T10:28:33Z https://support.openplay.net/hc/en-gb/articles/40256095243025-Sprint-16-Notes 2025-10-23T16:27:45Z https://support.openplay.net/hc/en-gb/articles/40354760441361-How-configure-your-Membership-Debts-Settings 2025-11-12T11:54:57Z https://support.openplay.net/hc/en-gb/articles/40355824626449-How-to-report-on-Membership-debts 2025-10-27T11:57:42Z https://support.openplay.net/hc/en-gb/articles/40604162812945-How-to-pay-off-Membership-Debts 2025-11-12T10:22:28Z https://support.openplay.net/hc/en-gb/articles/40815464289681-Configuring-Overlapping-Resource-Activities 2025-11-11T10:13:00Z https://support.openplay.net/hc/en-gb/articles/40862648257297-Sprint-17-Notes 2025-11-12T15:24:22Z https://support.openplay.net/hc/en-gb/articles/40885613264017-How-to-Resolve-and-Publish-a-Previously-Clashing-Activity 2025-11-13T12:34:08Z https://support.openplay.net/hc/en-gb/articles/41044224349585-How-to-create-FLOW-API-Keys 2025-11-18T15:47:18Z https://support.openplay.net/hc/en-gb/articles/42395639912209-2025-12-Flow-Releases-in-December 2025-12-31T12:35:54Z https://support.openplay.net/hc/en-gb/articles/42560821609873-Can-you-refund-a-transaction-that-was-paid-by-credit 2026-01-06T10:54:56Z https://support.openplay.net/hc/en-gb/articles/42572095731217-Account-Linking-Creating-linking-a-new-dependant-online 2026-01-26T12:04:24Z https://support.openplay.net/hc/en-gb/articles/42760734173329-2026-01-Flow-Releases-in-January 2026-02-02T16:23:55Z https://support.openplay.net/hc/en-gb/articles/43049005588369-Setting-Up-Google-Tag-Manager-GTM 2026-01-28T14:00:36Z https://support.openplay.net/hc/en-gb/articles/43550669685777-How-to-bulk-delete-users 2026-02-05T14:36:29Z https://support.openplay.net/hc/en-gb/articles/43555613862673-2026-02-Flow-Releases-in-February 2026-03-10T11:58:23Z https://support.openplay.net/hc/en-gb/articles/43556521761169-How-to-bulk-restore-users 2026-02-05T14:37:54Z https://support.openplay.net/hc/en-gb/articles/43941585722129-Intro-to-Prompts 2026-02-17T15:28:34Z https://support.openplay.net/hc/en-gb/articles/43990451289361-Integration-Xero 2026-02-23T16:22:24Z https://support.openplay.net/hc/en-gb/articles/44044416269329-Bulk-CoursePro-Sync 2026-02-20T12:50:51Z https://support.openplay.net/hc/en-gb/articles/44126506353297-Integration-Microsoft-Business-Central 2026-02-23T16:22:59Z https://support.openplay.net/hc/en-gb/articles/44500029011473-How-to-create-a-Membership-Referrals-Refer-a-friend 2026-03-24T22:07:27Z https://support.openplay.net/hc/en-gb/articles/44616006305937-2026-03-Flow-Releases-in-March 2026-03-24T22:02:26Z https://support.openplay.net/hc/en-gb/articles/45093103193745-Configure-custom-partnership-statements 2026-03-24T21:43:47Z https://support.openplay.net/hc/en-gb/sections/360005771377-Search-by-Tracker 2025-07-25T02:23:16Z https://support.openplay.net/hc/en-gb/sections/360005771417-Pricing-Options 2026-03-03T12:04:18Z https://support.openplay.net/hc/en-gb/sections/360005802358-FAQs-for-App-Users 2025-07-25T02:34:37Z https://support.openplay.net/hc/en-gb/sections/4404769288465-Release-Sprint-Notes 2026-03-24T22:02:26Z https://support.openplay.net/hc/en-gb/sections/4406244223761-Activities 2026-02-26T11:56:34Z https://support.openplay.net/hc/en-gb/sections/4406245036433-Reporting 2026-01-21T08:48:29Z https://support.openplay.net/hc/en-gb/sections/4406251624465-Facilities 2026-01-21T08:48:29Z https://support.openplay.net/hc/en-gb/sections/4406287062929-System-Configuration 2026-03-24T21:43:47Z https://support.openplay.net/hc/en-gb/sections/4406806570513-Finance 2026-01-21T08:48:29Z https://support.openplay.net/hc/en-gb/sections/4410660308369-Front-of-House 2026-03-02T15:09:40Z https://support.openplay.net/hc/en-gb/sections/4410690072593-Membership 2026-03-05T12:03:56Z https://support.openplay.net/hc/en-gb/sections/4419661811985-Customer 2026-02-26T11:54:48Z https://support.openplay.net/hc/en-gb/sections/4577021515153-Getting-started 2026-01-21T08:48:29Z https://support.openplay.net/hc/en-gb/sections/6737703796497-Flow-FAQs 2026-01-21T08:48:29Z https://support.openplay.net/hc/en-gb/sections/6938551638801-Bulk-Actions 2026-02-20T12:50:51Z https://support.openplay.net/hc/en-gb/sections/7720625568529-Groups-Rewards-Challenges 2025-05-23T02:59:06Z https://support.openplay.net/hc/en-gb/sections/7720639211281-Points 2025-06-11T01:29:36Z https://support.openplay.net/hc/en-gb/sections/7720659828369-Users 2026-02-05T14:37:54Z https://support.openplay.net/hc/en-gb/sections/7720718099857-Settings-Badges-Notifications 2025-05-23T01:56:48Z https://support.openplay.net/hc/en-gb/sections/8170188648465-General 2025-10-20T10:57:02Z https://support.openplay.net/hc/en-gb/sections/10083488619025-Online-Joining-Booking 2026-01-21T08:48:29Z https://support.openplay.net/hc/en-gb/sections/14638180164753-How-to-raise-a-support-ticket 2026-02-12T10:43:57Z https://support.openplay.net/hc/en-gb/sections/16218815933969-Policies 2025-12-21T21:55:00Z https://support.openplay.net/hc/en-gb/sections/16747171346321-Finance-Manual-Process-only-not-for-GoCardless-customers 2026-01-21T08:48:29Z https://support.openplay.net/hc/en-gb/sections/16776923713041-Settings 2026-04-02T05:40:51Z https://support.openplay.net/hc/en-gb/sections/17621146490513-Reporting-How-to-Guide 2025-05-23T01:48:33Z https://support.openplay.net/hc/en-gb/sections/20572675055889-Release-Notes 2025-05-07T23:53:54Z https://support.openplay.net/hc/en-gb/sections/22112374249873-Custom-Questions 2026-01-21T08:48:29Z https://support.openplay.net/hc/en-gb/sections/26413942161425-Promotions 2026-03-24T22:07:27Z https://support.openplay.net/hc/en-gb/sections/34854475633681-User-Surveys 2025-05-23T02:03:02Z https://support.openplay.net/hc/en-gb/sections/43048375885841-Integrations 2026-02-23T16:22:59Z https://support.openplay.net/hc/en-gb/categories/360003657038-Moves 2026-02-05T14:37:54Z https://support.openplay.net/hc/en-gb/categories/360003705238-Flow 2026-04-02T05:40:51Z https://support.openplay.net/hc/en-gb/categories/360003744297-OP-Internal 2025-11-03T09:46:40Z https://support.openplay.net/hc/en-gb/categories/14638125928977-Support-from-OpenPlay 2026-02-12T10:43:57Z