How to modify Moves+ points for individual users?

Summary

In this article we will show you how to add or remove points for individual Moves+ users.

You may wish to add or remove points from a user’s account. For example, if a user has had some issues connecting their tracker to the Moves+ app, you can provide them with the points that they missed out on.

Note:

  • Points will come through the next time the app is synced.
  • Added and removed points will show on the user’s daily summary, and on the total points on the profile page.
  • The added and removed points will not show on the leaderboard or the profile page graph.

Step-By-Step Guide

1. From your Admin Dashboard, go to Moves+.
Moves+ Module.png

 

2. Go to Users.
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3. Search for the user you wish to modify the points for (by their name or email address) and click on 'view'.
users.png

4 Click on the Points tab.
points.png


5. Click on Modify Points.
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6. Select Added or Removed and enter the desired value > click Save.
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