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Promoted articles

  • Can I refund a customer?

    Answer: Yes. You can refund a customer by follo...

  • Why is a customer unable to change their membership online?

    Summary In this guide, we will show you all the...

  • Why can't I change the customer's membership at FOH?

    Summary In this guide, we will show you all the...

  • Would changing the price on a membership affect all customers?

    Answer: It depends on what functionality you us...

  • How to update an Existing Membership Fee for new customers only?

    Summary This guide explains how to update an ex...

  • What should be the Home page, Membership & Activity Tile Image size?

    Summary The Activity tile image & Membership (a...

  • How to create a Block Booking schedule?

    Summary In this guide, we will show you how to ...

  • How to add a Fast Ticket Extra?

    Summary This guide will show you how to add an ...

  • How to remove Customer Credit?

    Summary This guide will walk you through the pr...

  • How to assign Barcodes to existing Members?

    Summary This guide explains how t...

  • Intro to Penalty & Booking Debt Overdue fees

    Summary This guide explains the different types...

  • How to enable Membership Purchase per Facility?

    Summary In this guide, we will show you how to ...

  • Intro to the Activity Roster & Booking Attendance

    Summary This guide explains how to view class r...

  • How to add credit to a customer account?

    Summary This guide will walk you through the pr...

  • How to reactivate a Fixed membership that has been suspended due to Eligibility proof missing

    Summary Certain memberships, such as Student or...

  • Why is a membership not available for purchase?

    Summary This guide provides a step-by-step proc...

  • How to publish memberships to online join?

    Summary This guide explains how to make a m...

  • How to Remove Eligibility Requirements for Memberships?

    Summary This guide outlines the steps to remove...

  • How to Update Membership Fees for existing customers.

    Summary This guide explains how to import and e...

  • Intro to Pricing Options

        What are Pricing Options? Pricing Options a...

  • Intro to Pricing & Adjustment Qualifications

    This article covers pricing & adjustment qualif...

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