Promoted articles

• Can I refund a customer?

  Answer: Yes. You can refund a customer by follo...

• Why is a customer unable to change their membership online?

  Summary In this guide, we will show you all the...

• Why can't I change the customer's membership at FOH?

  Summary In this guide, we will show you all the...

• Would changing the price on a membership affect all customers?

  Answer: It depends on what functionality you us...

• How to update an Existing Membership Fee for new customers only?

  Summary This guide explains how to update an ex...

• What should be the Home page, Membership & Activity Tile Image size?

  Summary The Activity tile image & Membership (a...

• How to create a Block Booking schedule?

  Summary In this guide, we will show you how to ...

• How to add a Fast Ticket Extra?

  Summary This guide will show you how to add an ...

• How to remove Customer Credit?

  Summary This guide will walk you through the pr...

• How to assign Barcodes to existing Members?

  Summary This guide explains how t...

• Intro to Penalty & Booking Debt Overdue fees

  Summary This guide explains the different types...

• How to enable Membership Purchase per Facility?

  Summary In this guide, we will show you how to ...

• Intro to the Activity Roster & Booking Attendance

  Summary This guide explains how to view class r...

• How to add credit to a customer account?

  Summary This guide will walk you through the pr...

• How to reactivate a Fixed membership that has been suspended due to Eligibility proof missing

  Summary Certain memberships, such as Student or...

• Why is a membership not available for purchase?

  Summary This guide provides a step-by-step proc...

• How to publish memberships to online join?

  Summary This guide explains how to make a m...

• How to Remove Eligibility Requirements for Memberships?

  Summary This guide outlines the steps to remove...

• How to Update Membership Fees for existing customers.

  Summary This guide explains how to import and e...

• Intro to Pricing Options

      What are Pricing Options? Pricing Options a...

• Intro to Pricing & Adjustment Qualifications

  This article covers pricing & adjustment qualif...