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  1. OpenPlay - Help Centre
  2. Moves+
  3. FAQs for App Users

FAQs for App Users

  • Check List: Why am I missing Moves+ points?
  • How to raise a query/issue for Moves+?
  • INTRO TO MOVES+
  • INTRO TO TRACKERS & WEARABLES
  • INTRO TO POINTS AND SYNCS
  • INTRO TO REWARDS
  • INTRO TO CHALLENGES AND GROUPS
  • How do I sign up to Moves+?
  • How much does Moves+ cost?
  • How much exercise do I need to do to get rewarded via Moves+?
  • Why am I not receiving my password reset email?
  • How can I reset my password?
  • Why is my password reset link not working?
  • How can I log out of the Moves+ app?
  • How do I edit my to Profile Settings?
  • What are the marketing preferences set against my Profile?
  • Can I hide my activity from others?
  • Intro to Leaderboard & Newsfeed
  • How to invite a friend to Moves+?
  • How do I connect Apple Health with Moves+?
  • How do I connect Health Connect with Moves+?
  • Does Health Connect automatically track my steps?
  • Can I connect Samsung Health to Moves+?
  • Can I connect Google Fit with Moves+?
  • How do I transition from Google Fit to Health Connect?
  • Tracker and Wearable Connection Issues
  • What happens when I connect and disconnect my tracker?
  • How many Moves+ points will I earn for my activities?
  • How long do my Moves+ points last for?
  • Can I receive Moves+ points for activities that don't have a distance?
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