Kirsti Summers

OpenPlay - Terms of Service

1. Support from OpenPlay
2. Policies

Introduction.These Terms of Service (Terms) are between (1) OpenPlay Limited (company number 07720829), whose registered office is at Surrey Hills Accountancy Ltd, 8 Mead Road, Cranleigh, England, ...

• Edited 21 December 2025 21:55
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Strava Compatibility Discontinued (June 2025)

1. Moves+
2. FAQs for App Users

QuestionCan I connect Strava with Moves+?AnswerNo. As of June 2025 Strava will no longer be directly compatible with Moves+.While Moves+ previously integrated with Strava, as our user base grew Str...

• Edited 25 July 2025 02:33
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Can I sync a Trail Run with Moves+?

1. Moves+
2. FAQs for App Users

Question If I log a "trail run" (versus a regular run) in my tracker or wearable, will this sync to Moves+? Answer No, tracking a "trail run" may not work as expected. The trail run mode may send d...

• Edited 11 June 2025 02:37
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Does Health Connect automatically track my steps?

1. Moves+
2. FAQs for App Users

Question Does Health Connect automatically track my steps? Answer No, Health Connect itself does not automatically track your steps. Instead, you need to connect one or more fitness tracking apps t...

• Edited 11 June 2025 02:14
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How to set up a Raffle Reward?

1. Moves+
2. Groups, Rewards & Challenges

Question How can I set up a Raffle reward in Moves+ Answer Moves+ offers two types of rewards, Merchant Handoff and Discount Code. By using the Discount Code reward, you can create a Raffle reward ...

• Edited 23 May 2025 02:58
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INTRO TO CHALLENGES AND GROUPS

1. Moves+
2. FAQs for App Users

Summary Challenges Your institution administrator will create fitness Challenges and post them on Moves+. Challenges can exist for each activity type and can be: Global Challenges: available for ...

• Edited 16 May 2025 03:24
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Can I leave a Challenge?

1. Moves+
2. FAQs for App Users

Question Can I leave a Challenge before it expires? Answer Yes, you can leave a Challenge by going to that Challenge's page and clicking ‘Leave’. Please be aware that if you leave a Challenge you w...

• Edited 16 May 2025 02:53
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How many Challenges can I join?

1. Moves+
2. FAQs for App Users

Question How many Challenges can I join at one time? Answer You can join one Challenge of each activity type at a time. For example, you may join one walking Challenge, one running Challenge, one c...

• Edited 16 May 2025 02:49
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What if I don’t complete a Challenge before it expires?

1. Moves+
2. FAQs for App Users

Question What happens if I don't complete a Challenge before it expires? Answer All Challenges have a start and end date. Although you may be able to view upcoming Challenges, you cannot join a Cha...

• Edited 16 May 2025 02:44
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When will I receive points for a completed Challenge?

1. Moves+
2. FAQs for App Users

Question When will I receive my Moves+ points once I complete a Challenge? Answer After completing the required distance for your Challenge and your Moves+ app has updated, you’ll receive a notific...

• Edited 16 May 2025 02:29
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