William Swan-Bell
Activity overview
Latest activity by William Swan-Bell-
William Swan-Bell created an article, Why has my Android activity stopped syncing?
A known issue is stopping activity syncing for some Android users. This explains what is happening, what to do, and what happens to the points you have missed. Time required: 3 minutes User role: A...
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William Swan-Bell created an article, Signing in to Moves+ with your organisation account
How to sign in to the Moves+ app with your organisation account, and what to do if something does not work. Time required: 2 minutes User role: App user Module: Moves+SummaryYour organisation has t...
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William Swan-Bell created an article, Signing in to Moves+ with your organisation account
How to sign in to the Moves+ app with your organisation account, and what to do if something does not work. Time required: 2 minutes User role: App user Module: Moves+SummaryYour organisation has t...
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William Swan-Bell created an article, Single Sign-On for Moves+
How Single Sign-On works for Moves+, what we need from your IT team, and how a rollout runs from first conversation to go-live. Time required: 30 minutes to read; 1 to 2 weeks for a typical rollout...
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William Swan-Bell created an article, 2026-08: Flow Releases in August
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Introducing linked inductions🚀 What is new Activity templates can now recognise more than one induction. You c...
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William Swan-Bell created an article, Linking Pre-purchase inductions - V2 (allowing one induction to cover another)
Summary You can now link Pre-purchase inductions so that completing one induction can satisfy the requirement for another. Previously an Activities V2 template could only require a single induction...
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William Swan-Bell created an article, How can a customer redeem a package online?
SummaryThis guide will walk you through how a customer can redeem their package online.Example: A customer has purchased a Zumba Class Package and wants to use it to make a booking. Step-by-Step Gu...
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William Swan-Bell created an article, How to Import Packages
Summary In this guide, we will show you how to import Packages. For instance, when moving to Flow from an another system, you may want to import existing Packages rather than creating new ones. Ste...
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William Swan-Bell created an article, How to use the Promo or Referral Code via Front of House.
SummaryThis guide explains how to apply Promo Codes through the Front of House module.Key Notes:Promo Codes are not case-sensitive, so they will work regardless of whether they are entered in upper...
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William Swan-Bell created an article, How to use the Promo or Referral Code Online
SummaryThis guide explains how customers can apply promo codes when purchasing memberships on the booking website.Promo codes are not case-sensitive, so they can be entered in either uppercase or l...