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William Swan-Bell

  • Total activity 89
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Activity overview

Latest activity by William Swan-Bell
  • William Swan-Bell created an article,

    How to buy a membership for someone in your group online

    SummaryThe owner of a customer group can buy a membership online for anyone in their group, such as a child or partner, without signing in as them.✅ Choose who the membership is for before choosing...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • William Swan-Bell created an article,

    Booking fast tickets for several people with membership discounts

    SummaryWhen a customer books more than one fast ticket, they can apply each person's membership discount to that person's ticket, so everyone pays the price their own membership entitles them to.✅ ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • William Swan-Bell created an article,

    How members join Moves+: sign-up types, email domains and SSO

    There are two ways members can get into Moves+: registering with an email address, or signing in through your organisation's own account with Single Sign-On. This guide explains both, and how allow...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • William Swan-Bell created an article,

    What happens to a user's data when you process a GDPR deletion in Moves+

    A GDPR deletion anonymises the user rather than erasing everything. Their personal details are removed, while their activity and points history is kept so your totals and reports stay accurate. Thi...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • William Swan-Bell created an article,

    Facility Calendar (Beta): customising event colours

    This is an early preview (beta). Event colours are set from the beta Facility Calendar. The colours you save are shown on both the beta and the classic calendar.SummaryYou can choose the colour of ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • William Swan-Bell created an article,

    Cancelling a course or camp: places, credit and benefits

    SummaryCourses and camps can now be cancelled part-way through, rather than only before they start. This explains what happens to the place, the credit and any membership benefits.✅ Remaining sessi...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • William Swan-Bell created an article,

    2026-09: Flow Releases in September

    The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Staff and customers can now leave the remaining sessions of a course or camp, instead of cancelling the whole b...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • William Swan-Bell created an article,

    2026-09: Moves+ Releases in September

    A Moves+ app release went to the App Store and Google Play on 17 September, carrying the new activity processing service described below. Admin dashboard updates are delivered continuously.Introduc...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • William Swan-Bell created an article,

    Account Linking (Removing a linked account online)

    SummaryGroup members can now be removed online, without visiting reception. Once enabled:✅ Owners can remove a dependant from their group.✅ Admins can remove themselves from a group they belong to....

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • William Swan-Bell created an article,

    2026-04: Moves+ Releases in April

    A Moves+ app release went to the App Store and Google Play at the end of April, carrying the partner points experience described below. Admin dashboard updates are delivered continuously.Introducin...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes