Lynda Larbi
Activity overview
Latest activity by Lynda Larbi-
Lynda Larbi created an article, How can I add/remove a Membership Cancellation reason?
SummaryFLOW allows you to customize the Membership Cancellation Reasons displayed in the dropdown for customers.Note: You can only choose from the predefined options available in the settings. Cust...
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Lynda Larbi created an article, Intro to guest passes
What is a Guest Pass?A guest pass allows non-members to visit your facility for a one-time visit without creating an account or completing a registration process.Note: Make sure that you add the gu...
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Lynda Larbi created an article, Intro to guest passes
What is a Guest Pass?A guest pass allows non-members to visit your facility for a one-time visit without creating an account or completing a registration process.Note: Make sure that you add the gu...
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Lynda Larbi created an article, How to pay off Membership Debts
SummaryFLOW allows your staff members to assist customers in settling their outstanding membership debts quickly and accurately.Before You BeginConfigure Membership Debt SettingsEnsure your Members...
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Lynda Larbi created an article, How to reactivate a suspended recurring Membership
SummaryCertain memberships, such as Student or Concession types, require customers to upload an Eligibility Document as proof that they meet the criteria. If a customer fails to provide valid proof...
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Lynda Larbi created an article, How to create Benefits?
SummaryThis guide explains how to create a benefit that can be used in booking Pricing Options, such as offering customers free access to a crèche or a daily locker.Note: The benefit is configured ...
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Lynda Larbi created an article, How to resize your company logo in your emails?
SummaryWhen setting up your Notification Layout and adding a logo to customer communications, it can be difficult to determine how it will appear until you've tested it in an email. Sometimes, the ...
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Lynda Larbi created an article, How to Create a Guest Pass Benefit
SummaryFLOW allows customers to create guest passes that they can share with friends and family. These passes can either be:Purchased as part of a package, orIncluded as a Membership Benefit.This g...
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Lynda Larbi created an article, How to Create a Guest Pass Benefit
SummaryFLOW allows customers to create guest passes that they can share with friends and family. These passes can either be:Purchased as part of a package, orIncluded as a Membership Benefit.This g...
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Lynda Larbi created an article, When will the customer receive their reminder notification email to upload their eligibility document?
SummaryCustomers will receive reminder emails to upload (or re-upload) their eligibility documents at two key points: New Membership Purchase:When a customer purchases a new membership, an email i...