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Lynda Larbi

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Activity overview

Latest activity by Lynda Larbi
  • Lynda Larbi created an article,

    What is the max amount of characters I can include in a finance code?

    Answer: The GL code may not be greater than 30 characters (including spaces).

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  • Lynda Larbi created an article,

    How to Save Recent Customer Searches

    SummaryRecent Customer Tabs help Front of House staff quickly return to customers they have recently searched for without needing to perform another search.The system automatically keeps track of y...

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  • Lynda Larbi created an article,

    How to Pin Customers to the Dashboard

    SummaryPinned Customers allows Front of House staff to keep frequently used customer accounts easily accessible as tabs. This is particularly useful for regularly accessed accounts, such as interna...

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  • Lynda Larbi created an article,

    Understanding Clash Detection

    SummaryClash Detection helps prevent double-booking of facilities, resources, and instructors.A clash can occur when:Two activities are scheduled at the same time and share the same location, resou...

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  • Lynda Larbi created an article,

    Understanding the Refund Transactions Report

    OverviewThe Refund Transactions report provides visibility of refunds processed within the platform. It can be used to review refund activity, understand how refunds were processed, and support fin...

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  • Lynda Larbi created an article,

    How to purchase a membership with a scheduled payment online

    SummaryThis guide explains how customers can purchase a membership online using the Scheduled Payment option.Scheduled Payment memberships are designed for memberships that run within a fixed date ...

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  • Lynda Larbi created an article,

    How to purchase a Membership with a scheduled payment at the Front of House

    Purchase a Membership with a Scheduled Payment OptionSummaryThis guide explains how to sell a membership using a Scheduled Payment option in the Front of House module.Scheduled Payment memberships ...

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  • Lynda Larbi created an article,

    How to create a Membership with a scheduled payment option

    This guide provides step-by-step instructions to create a Scheduled payment option on a membership type in Flow. Scheduled payment options let you sell memberships that run for a specific, fixed pe...

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  • Lynda Larbi created an article,

    How can I remove the bank details from a customer account?

    Answer: At present, there isn’t a way to manually remove bank details from a customer’s account. However, for security reasons, these details are not fully visible—only limited information (such as...

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  • Lynda Larbi created an article,

    Can I extend a freeze on a membership?

    Answer: There is no way to extend a freeze on a membership. The only way is to remove the existing freeze and add a new one.

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