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Lynda-Larbi

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Activity overview

Latest activity by Lynda-Larbi
  • Lynda Larbi created an article,

    How to use the Promo Code via Front of House.

    Summary In this guide, we will show you how you can use the Promo Codes via the Front of House. The Promo codes are not case sensitive so it doesn't matter if entered in lower or upper case. Please...

    • Edited
    • 1 follower
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  • Lynda Larbi created an article,

    How to create a Promo Code

    Summary   FLOW allows you to create promo codes as either a fixed amount e.g. £10 off or a percentage e.g. 10% off the basket price (pro rata or fixed term). These promo codes can only be used for ...

    • Edited
    • 1 follower
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    • 0 votes
  • Lynda Larbi created an article,

    Intro to Promo codes

    Summary FLOW allows you to create promo codes as either a fixed amount e.g. £10 off or a percentage e.g. 10% off the basket price (pro rata or fixed term). The discount code needs to be 1 word e.g....

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    Intro to Price Overrides

    Summary FLOW includes a convenient feature that allows you to set varying membership prices based on the home centre. This feature functions similarly to adding a Center Price to a Membership Prici...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    How to enable/disable duplicate email addresses?

    Summary FLOW has a setting that can allow or prevent customers from signing up with an email already in use. Some clients prefer to have it enabled so that family members can sign up with the same ...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    How to raise a query/issue for the Moves + app

    You can find our Moves+ app FAQs here, providing useful articles to enhance your app usage. Please be aware that our primary support is directed towards our business clients, which would be your in...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    Intro to the Cancelled Bookings Source

    Summary In FLOW's Reporting module, we offer a Data Source specifically designed for reporting on cancelled bookings. This feature provides valuable insights into the cancellation process of your a...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    Would the membership remain active if the customer cancels their mandate but has membership credits on their account?

    Answer: The cancellation of the mandate would result in the automatic cancellation of the membership, even if there are sufficient credits to cover the payments. Consequently, any membership credit...

    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    How to block/unblock a user

    Summary Administrators can designate users as "blocked" through the admin panel (refer to the following slide). A blocked user will be unable to access the app unless an administrator unblocks them...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    How to deactivate a user

    Summary If a user becomes ineligible to use the Moves+ app, you have the option to deactivate their user account, thereby halting their ability to earn points and claim rewards.   Step-by-Step Guid...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes