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Lynda Larbi

  • Total activity 626
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Activity overview

Latest activity by Lynda Larbi
  • Lynda Larbi created an article,

    How to Bulk Grant a Package to Customers' Memberships

    Summary This guide explains how to grant a Package to multiple customers' memberships at once using the Bulk Actions tool.  By using the bulk grant package feature, you can complete this task in a ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    How to Create a Guest Pass Benefit

    Summary FLOW allows customers to create guest passes that they can share with friends and family. These passes can either be: Purchased as part of a package, or Included as a Membership Benefit...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    Intro to guest passes

    What is a Guest Pass? A guest pass allows non-members to visit your facility for a one-time visit without creating an account or completing a registration process. Key Features: Guest pas...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    How can a customer purchase a package

    Summary Packages can only be purchased at the Front of House. To set up a package for sale at the Front of house, you will need to: Create a Point-of-Sale Pricing Option. Set up a Quick Button for...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    How to configure your Waiting List - V2

    Summary This guide explains how the Waiting List functionality works and how to configure the email notifications sent to customers. If the Waiting List feature is enabled, customers can join a wai...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    How to configure your Activities V2 settings

    Summary This guide explains how to configure Activity V2 Settings in the System Configuration module. For example, you may want to set how far in advance a customer can view an Activity Timetable. ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    How to cancel an activity session - V2

    Summary There are two ways to cancel an activity without cancelling the entire schedule in FLOW: Via the Schedule Via the Resource Calendar This is useful for last-minute changes, such as whe...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    How can I add/remove a Membership Cancellation reason?

    Summary FLOW allows you to customize the Membership Cancellation Reasons displayed in the dropdown for customers. Note: You can only choose from the predefined options available in the settings. C...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    How to sell Multi-Memberships

    Summary FLOW allows the purchase of multiple Direct Debit (DD) memberships offline (online functionality coming soon) under a single billpayer. This enables one customer to purchase memberships for...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Lynda Larbi created an article,

    Configure the window of time before the activity (except classes) starts for venue access - V2

    Summary FLOW includes a functionality that allows you to configure how early customers with an activity booking token can access the venue before their activity starts.  For example, if a class sta...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes