Lynda Larbi
Activity overview
Latest activity by Lynda Larbi-
Lynda Larbi created an article, How to change a membership that has been suspended at FOH
Summary In this guide, we will show you how you can change a membership that has been suspended for a customer. Please note: You cannot currently change the suspended membership to the same one. I...
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Lynda Larbi created an article, How to remove Customer Credit?
Summary In this guide, we will show you how to remove Customer Credit from a customer account. This functionality can be particularly useful if a staff member has added credit to a customer accoun...
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Lynda Larbi created an article, Garmin
What does Garmin Track? Running Cycling Steps Swimming Top Tips Make sure you start an activity on your Garmin. Running, Swimming & Cycling need to be recorded through GPS. If your ...
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Lynda Larbi created an article, How to use Credits to waive pro-rata fees when a customer purchases a membership at Front of House
Summary Whilst FLOW does not have a functionality to waive pro-rata fees, you can use credits as a workaround. In this guide, we will show you how you can use credits to absorb the membership pro-r...
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Lynda Larbi created an article, How to enable the 'Change Membership Home centre' feature for Staff users
Summary In this guide, we will show you how to enable permissions for staff users to change the home centre for a customer's membership. If you haven't already, please reach out to our support team...
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Lynda Larbi created an article, How to change a customer's home centre at FOH
Summary In this guide, we will show you how to change a customer's home centre from the Memberships tab on their customer record.Note: When changing a home centre, similar to when changing a member...
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Lynda Larbi created an article, Can I add/delete/edit a ticket type to an already published Fast Ticket schedule?
Question: Can we add / delete / edit tickets at the template level? Will it feed to a published schedule? Answer: Flow projects FT schedules 6 months in advance when published (or the max length of...
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Lynda Larbi created an article, What does the CRM Product ID refer to in FLOW when linking an activity to CoursePro?
Answer: The CRM product ID refers to the Course Pro Pricing Option ID.
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Lynda Larbi created an article, How to request a membership freeze online
Summary In this guide, we will show you a customer can request a freeze on their membership. Step by Step Guide Customer goes to your join/booking website. Customer logs in with their credential...
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Lynda Larbi created an article, Can a customer extend a membership online?
Answer: No. Memberships can only be extended by a staff member at the Front of House. You can limit who has access to such functionality via the User Role settings