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OpenPlay - Help Centre
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Online Joining/Booking
Online Joining/Booking
Guides for customers using the online joining/booking website
Intro to guest passes
How to request a membership freeze online
How to renew a fixed membership online
How to purchase a membership with a scheduled payment online
How to book a course online
How to sell Point-of-Sale (POS) Items as extra with Fast Activity Ticket bookings
How can a customer login/reset their password online?
How can a customer redeem a package online?
How to cancel a membership online?
How to update personal details online?
How to purchase a membership online?
How to create a Customer Account online?
How to cancel a booking online?
How to book a ticketed activity online?
How to book a class or resource activity online?
Intro to Saved Card Details
How to Redeem a Benefit online?
How to upload a Proof of Eligibility Document online?
How to Cancel a Customer's Membership online and at the Front of House (FOH)