Lynda Larbi
Articles
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1.28.0 Release Notes
Released on 7th September 2022 Summary: Release 1.28.0 Feature development in 1.28.0 focused on customer notes, a key enhancement that was prioritised through user feedback. This allows, dependen...
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How to apply a benefit to a membership?
Summary This guide will walk you through how to apply a benefit to a membership. Benefits are additional perks that can enhance a membership, such as offering one free towel hire per day. Before pr...
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How to configure your Reporting Settings?
Summary This guide will walk you through the process of configuring your reporting settings. You only need to configure one setting: Reporting Email Address – This setting allows you to specify an...
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What are the different billing statuses?
The billing tab can be found on the customer’s profile via FOH. The following statues and descriptions are shown below. These will be displayed to the FOH staff user when investigating the billi...
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1.27 Release notes
Released on 17th August 2022 This release has focused on: Customer Data Collection (More info to come soon including a demo upon release) This feature is vital for supporting our multi-clien...
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Intro to Area Groups
Summary This guide explains how to create an Area Group, which allows you to define a group of facilities included within a membership. Area Groups must be configured before they can be assigned to...
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How to configure your Theme settings
SummaryThis guide provides step-by-step instructions for configuring the Theme settings in your application, including colours, fonts, images, and logos. These settings define the visual aspects of...
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Can we add new variables to email templates?
Answer: No. You can only add existing variables already available in FLOW. Please refer to this article for guidance.
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How to create an Eligibility Document Type?
Summary This guide explains how to create a document type for membership concessions. Document types serve as eligibility proof that customers need to provide to purchase certain discounted members...
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How to resize your company logo in your emails?
Summary When setting up your Notification Layout and adding a logo to customer communications, it can be difficult to determine how it will appear until you've tested it in an email. Sometimes, the...