Lynda Larbi
Articles
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How to create a Facility Machine?
Summary This guide will help you set up machines (e.g., PCs, laptops, tablets) to manage front-of-house operations at your facility, such as reception tills and customer service stations. What is ...
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Introduction to the Availability & Restrictions Tab in Pricing Options
This guide explains how to configure various availability and restriction settings for pricing options. These settings allow you to control who can purchase specific items or activities based on da...
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How to configure your Payment Settings?
Summary This guide will walk you through configuring your Payment Settings within the System Configuration Module. This functionality allows you to set up payment details such as your Account Na...
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Can I process a part refund?
Case Scenario: I have a customer who purchased a fixed membership. They are now moving and will no longer be using their membership and would like a pro-rata refund. Answer: FLOW does not have the ...
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1.29.0 Release Notes
Released on 28th September 2022 Summary: Release 1.29.0 1.29.0 sees the release of a key feature: Customer Data Fields. This feature enables our clients to configure which data fields ar...
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How to Approve or Reject an Eligibility Document
SummaryThis guide will show you how to manually approve or reject an eligibility document uploaded by a customer. This process requires staff intervention to verify the documents before the custome...
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How to create a Facility Resource?
Summary This guide will help you set up a facility resource, such as a studio, tennis court, or swimming pool, where activities take place within your facility. By setting up resources, you make it...
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Introduction to the General Tab in Pricing Options
This guide provides an overview of the general options available when creating or editing pricing options. Each section will be explained in detail to help you understand how to configure these set...
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How to configure your Pricing Options Settings?
Summary This guide explains how to configure Pricing Options Settings, including the setup of Mandatory General Ledger (GL) Codes. These codes ensure that users must select a GL code whenev...
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How to auto mark bookings as attended?
Summary In this guide, we will show you how to auto mark bookings as 'attended'. We have made an enhancement to the General Settings that allows admins the ability to choose which types of activity...