William Swan-Bell
Articles
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How to buy a membership for someone in your group online
SummaryThe owner of a customer group can buy a membership online for anyone in their group, such as a child or partner, without signing in as them.✅ Choose who the membership is for before choosing...
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Booking fast tickets for several people with membership discounts
SummaryWhen a customer books more than one fast ticket, they can apply each person's membership discount to that person's ticket, so everyone pays the price their own membership entitles them to.✅ ...
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How members join Moves+: sign-up types, email domains and SSO
There are two ways members can get into Moves+: registering with an email address, or signing in through your organisation's own account with Single Sign-On. This guide explains both, and how allow...
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What happens to a user's data when you process a GDPR deletion in Moves+
A GDPR deletion anonymises the user rather than erasing everything. Their personal details are removed, while their activity and points history is kept so your totals and reports stay accurate. Thi...
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Facility Calendar (Beta): customising event colours
This is an early preview (beta). Event colours are set from the beta Facility Calendar. The colours you save are shown on both the beta and the classic calendar.SummaryYou can choose the colour of ...
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Cancelling a course or camp: places, credit and benefits
SummaryCourses and camps can now be cancelled part-way through, rather than only before they start. This explains what happens to the place, the credit and any membership benefits.✅ Remaining sessi...
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2026-09: Flow Releases in September
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Staff and customers can now leave the remaining sessions of a course or camp, instead of cancelling the whole b...
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Account Linking (Removing a linked account online)
SummaryGroup members can now be removed online, without visiting reception. Once enabled:✅ Owners can remove a dependant from their group.✅ Admins can remove themselves from a group they belong to....
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Managing today's activities and attendance on the Facility Dashboard
SummaryThe Today's activities widget shows what is running at your venue today, and lets your team mark attendance without opening the Facility calendar.✅ See today's activities at a glance, filter...
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Monitoring visits on the Facility Dashboard
SummaryThe Visits widget shows who has entered your facility, updating as people arrive. It is the day to day view for your reception team.✅ See arrivals as they happen, without refreshing the page...