Lynda Larbi
Articles
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How to Purchase a Scheduled Payment Membership at the FOH
Scheduled payment memberships run for a fixed calendar period (for example, 1 June – 31 August). Whatever date the customer buys on, they pay the full fixed fee and the membership expires on the se...
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How to Purchase a Scheduled Payment Membership at the FOH
Scheduled payment memberships run for a fixed calendar period (for example, 1 June – 31 August). Whatever date the customer buys on, they pay the full fixed fee and the membership expires on the se...
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How to Purchase a Scheduled Payment Membership at the FOH
Scheduled payment memberships run for a fixed calendar period (for example, 1 June – 31 August). Whatever date the customer buys on, they pay the full fixed fee and the membership expires on the se...
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How can I add/remove a Membership Cancellation reason?
SummaryFLOW allows you to customize the Membership Cancellation Reasons displayed in the dropdown for customers.Note: You can only choose from the predefined options available in the settings. Cust...
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Intro to guest passes
What is a Guest Pass? A guest pass allows non-members to visit your facility for a one-time visit without creating an account or completing a registration process. Note: Make sure that you add the...
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Intro to guest passes
What is a Guest Pass? A guest pass allows non-members to visit your facility for a one-time visit without creating an account or completing a registration process. Note: Make sure that you add the...
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How to pay off Membership Debts
SummaryFLOW allows your staff members to assist customers in settling their outstanding membership debts quickly and accurately.Before You BeginConfigure Membership Debt SettingsEnsure your Members...
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How to reactivate a suspended recurring Membership
SummaryCertain memberships, such as Student or Concession types, require customers to upload an Eligibility Document as proof that they meet the criteria. If a customer fails to provide valid proof...
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How to create Benefits?
SummaryThis guide explains how to create a benefit that can be used in booking Pricing Options, such as offering customers free access to a crèche or a daily locker.Note: The benefit is configured ...
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How to resize your company logo in your emails?
SummaryWhen setting up your Notification Layout and adding a logo to customer communications, it can be difficult to determine how it will appear until you've tested it in an email. Sometimes, the ...