Lynda Larbi
Articles
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Bulk CoursePro Sync
SummaryFLOW allows you to bulk sync CoursePro memberships using the Bulk Actions Module, saving time and ensuring memberships are updated efficiently.Step-by-Step GuideFollow the steps below to bul...
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Intro to Prompts
SummaryFLOW allows you to configure prompts that appear at the Front of House to notify staff about important events or customer-specific information.These prompts help ensure staff stay informed a...
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Can you refund a transaction that was paid by credit?
Answer: Yes, but the credit will not automatically be reapplied to the customer account. You will need to configure this Front of House Setting: 'Default non-cash/card refund option' to either: Re...
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Taking Payments & Generating Invoices for Block Bookings
SummaryFLOW allows you to charge for block bookings in two ways: Take a payment at the Front of House– Full or partial payment can be taken immediately. Generate an invoice– Full or partial amounts...
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How to create FLOW API Keys
SummaryFLOW allows you to create API keys, which are secure, unique codes used to authenticate communication between FLOW and your third-party systems.An API key acts like a digital access pass—whe...
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How to Resolve and Publish a Previously Clashing Activity
SummaryWhen creating a schedule, the system automatically detects any activity clashes — that is, when two activities are scheduled at the same time and place.When an occurrence is clashing (due to...
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Configuring Overlapping Resource Activities
SummaryThis guide explains how overlapping activities work in the system and how to configure schedules so that resource-based activities can overlap without causing double-bookings.1. How Overlapp...
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How to pay off Membership Debts
SummaryFLOW allows your staff members to assist customers in settling their outstanding membership debts quickly and accurately.Before You BeginConfigure Membership Debt SettingsEnsure your Members...
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How to report on Membership debts
SummaryThe Membership Debt Reporting feature in FLOW allows you to track, analyse, and manage outstanding membership debts efficiently.By using the Aged Debtor data source, you can generate reports...
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How to configure your Membership Debts Settings
SummaryThe Membership Debt Payment feature in FLOW allows you to easily manage and recover unpaid membership fees from returning customers.This functionality is especially useful because it helps y...