Lynda Larbi
Articles
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How to configure Reminder Notifications for Eligibility Document uploads After Membership Purchase
SummaryWhen customers purchase memberships requiring an eligibility document, they must upload the document within a set timeframe, as determined by your configuration settings.Customers will recei...
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How to sell a Joint Membership at the FOH
SummaryFLOW offers a 'Joint Memberships' feature that allows a customer to purchase multiple memberships for themselves and others. This can be configured for two or more memberships of the same ty...
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How to sell Multi-Memberships at the FOH
SummaryFLOW allows the purchase of multiple Direct Debit (DD) memberships offline (online functionality coming soon) under a single billpayer. This enables one customer to purchase memberships for ...
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How to resolve eligibility suspensions on a customer's membership.
SummaryIf a customer does not upload their eligibility documents within the required time frame, their membership may be suspended. Once suspended, the customer will be unable to: Book activities A...
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How to resolve eligibility suspensions on a customer's membership.
SummaryIf a customer does not upload their eligibility documents within the required time frame, their membership may be suspended. Once suspended, the customer will be unable to: Book activities A...
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How to resolve eligibility suspensions on a customer's membership.
SummaryIf a customer does not upload their eligibility documents within the required time frame, their membership may be suspended. Once suspended, the customer will be unable to: Book activities A...
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How to reactivate a suspended recurring Membership
SummaryCertain memberships, such as Student or Concession types, require customers to upload an Eligibility Document as proof that they meet the criteria. If a customer fails to provide valid proof...
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How to reactivate a suspended recurring Membership
SummaryCertain memberships, such as Student or Concession types, require customers to upload an Eligibility Document as proof that they meet the criteria. If a customer fails to provide valid proof...
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How to reactivate a suspended recurring Membership
SummaryCertain memberships, such as Student or Concession types, require customers to upload an Eligibility Document as proof that they meet the criteria. If a customer fails to provide valid proof...
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How to configure your Membership Debts Settings
SummaryThe Membership Debt Payment feature in FLOW allows you to easily manage and recover unpaid membership fees from returning customers.This functionality is especially useful because it helps y...