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  1. OpenPlay - Help Centre
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  4. Eligibility

Eligibility

  • How to upload an Eligibility document on a behalf of a customer at FOH
  • How to reactivate a Fixed membership that has been suspended due to Eligibility proof missing
  • How to configure your Customer Notification Settings for Expiring Eligibility Documents
  • How to configure Reminder Notifications for Eligibility Document uploads After Membership Purchase
  • How to resolve eligibility suspensions on a customer's membership.
  • How to reactivate a suspended recurring Membership
  • How to Approve or Reject an Eligibility Document
  • How to create an Eligibility Document Type?
  • How to create an Eligibility Criteria?
  • How to create an Eligibility Rejection Reason?

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