Lynda Larbi
Articles
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How to Create a Guest Pass Benefit
SummaryFLOW allows customers to create guest passes that they can share with friends and family. These passes can either be:Purchased as part of a package, orIncluded as a Membership Benefit.This g...
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How to Create a Guest Pass Benefit
SummaryFLOW allows customers to create guest passes that they can share with friends and family. These passes can either be:Purchased as part of a package, orIncluded as a Membership Benefit.This g...
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How to create a Membership with a scheduled payment option
This guide provides step-by-step instructions to create a Scheduled payment option on a membership type in Flow. Scheduled payment options let you sell memberships that run for a specific, fixed pe...
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How to create a Membership with a scheduled payment option
This guide provides step-by-step instructions to create a Scheduled payment option on a membership type in Flow. Scheduled payment options let you sell memberships that run for a specific, fixed pe...
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When will the customer receive their reminder notification email to upload their eligibility document?
SummaryCustomers will receive reminder emails to upload (or re-upload) their eligibility documents at two key points: New Membership Purchase:When a customer purchases a new membership, an email i...
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How to Waive Fees When a Customer Purchases a Membership at Front of House
SummaryAlthough the FLOW system does not include a specific "waive fees" functionality, you can use credits as a workaround to absorb membership costs such as pro-rata fees, joining fees, or Month-...
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How to Waive Fees When a Customer Purchases a Membership at Front of House
SummaryAlthough the FLOW system does not include a specific "waive fees" functionality, you can use credits as a workaround to absorb membership costs such as pro-rata fees, joining fees, or Month-...
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How to request a membership freeze online
SummaryThis guide explains how customers can request to freeze their membership, which might be necessary due to illness, injury, work placement, or travel.Step-by-Step Guide Access the Join/Booki...
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How to request a membership freeze online
SummaryThis guide explains how customers can request to freeze their membership, which might be necessary due to illness, injury, work placement, or travel.Step-by-Step Guide Access the Join/Booki...
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How to renew a fixed membership online
Summary This guide explains how customers can renew their memberships through your online join/booking portal. Note:Ensure the Membership Renewal settings are configured correctly. If you're unsure...