Lynda Larbi
Articles
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How to configure your Email Contents Settings?
Summary This guide explains how to configure Email Content settings. These settings allow you to customize the content of emails sent to customers after specific actions, such as a booking confirma...
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How to Cancel a Customer's Membership at the Front of House (FOH)
Summary Customers have the ability to cancel their membership at any time using different methods, depending on the membership cancellation settings. Ensure that your membership Terms and Condition...
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How to configure your Facility's Opening Times?
Summary This guide explains how to configure opening times for your facility and its resources. You can set specific opening hours for each resource, as long as they fall within the parent faci...
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Intro to ARRUD - Representation Collection (not for Cardless customers)
A representation collection is an additional attempt to process a direct debit payment that was previously marked as unpaid through the ARRUD process. Note: The Flow system has a setting, Max Payme...
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Intro to Adjustments
This guide explains how to add, manage, and apply different types of adjustments at various levels (Global, Setting Group, or Facility). You will also learn how restrictions based on membership typ...
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How to configure your Front of House Settings?
Summary This guide explains how to configure your Front of House (FOH) settings in the System Configuration Module. These settings can be applied at the Global, Group, or Facility level and will af...
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What are benefits?
Benefits can be point of sales (POS) items such as a towel hire, locker hire, daily racquet or activities and services such a fitness class or daily creche. These can be included in certain membe...
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1.32.0 Release notes
Released on December 7th 2022 Summary: Release 1.32.0 The release sees a number of valuable features. We have added the ability for FOH staff to take and manage customers photos, mainly for safeg...
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How to create a Facility?
Summary This guide will help you set up a new facility, such as a gym or leisure center, in your system. A facility represents a specific location and can include multiple resources like a gym, stu...
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Intro to ADDACS (Not for GoCardless Customers)
Summary The ADDACS process allows you to import and update customer instructions that have been amended or canceled by the customer. If an ADDACS instruction is processed before a collection, the i...