Avatar

Charley Banks

  • Total activity 114
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 71

Articles

Recent activity by Charley Banks
Sort by recent activity Recent activity Votes

  • Sprint 13 Notes

    1. Flow
    2. Release & Sprint Notes

    Sprint Cycle25/08/2025 - 05/09/2025Release CadenceContinuous releaseExpected DowntimeNo expected downtime Tasks:Completed a number of actions in preperation for a new client onboarding (data import...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • When to contact Customer Support or Client Success

    1. Support from OpenPlay
    2. Policies

    Summary  From June 2023 OpenPlay introduced a new Client Success department to help support and consult with our clients in addition to the support already provided from our Customer Support Team. ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Sprint 12 Notes

    1. Flow
    2. Release & Sprint Notes

    Sprint Cycle11/08/2025 - 22/08/2025Release CadenceContinuous releaseExpected DowntimeNo expected downtime Key EnhancementsMembership Debt & Suspended ReactivationThis Sprint brings the release of o...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Sprint 11 Notes

    1. Flow
    2. Release & Sprint Notes

    Sprint Cycle28/07/2025 - 08/08/2025Release CadenceContinuous releaseExpected DowntimeNo expected downtime Key Defects:The following key defects were resolved as part of this sprint:Reported cases o...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Sprint 10 Notes

    1. Flow
    2. Release & Sprint Notes

    Sprint Cycle14/07/2025 - 25/07/2025Release CadenceContinuous releaseExpected DowntimeNo expected downtime Key Defects:The following key defects have been addressed as part of this Sprint:New Joiner...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Sprint 9 Notes

    1. Flow
    2. Release & Sprint Notes

     Sprint Cycle30/06/2025 - 11/07/2025Release CadenceContinuous releaseExpected DowntimeNo expected downtime Key Enhancements: New Cancellation Reasons in FlowAdditional hardcoded membership cancella...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Sprint 8 Notes

    1. Flow
    2. Release & Sprint Notes

    Sprint Cycle16/06/2025 - 27/06/2025Release CadenceContinuous releaseExpected DowntimeNo expected downtime Key Defect:Customer Membership Freeze IssueReported issue for freezes that were applied to ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Sprint 6 Notes

    1. Flow
    2. Release & Sprint Notes

    Sprint Cycle19/05/2025 - 30/05/2025Release CadenceContinuous releaseExpected DowntimeNo expected downtime Key Defect:Singular client reported billing issue investigated and related to memberships w...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Sprint 4 Notes

    1. Flow
    2. Release & Sprint Notes

    Sprint Cycle 21/04/2025 - 02/05/2025 Release Cadence Continuous release Expected Downtime No expected downtime   Summary The primary focus for this development cycle has been workin...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Sprint 3 Notes

    1. Flow
    2. Release & Sprint Notes

    Sprint Cycle 07/04/2025 - 18/04/2025 Release Cadence Continuous release Expected Downtime No expected downtime   Summary The primary focus for this development cycle has been priori...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes