Answer:
No, custom questions are not carried over during membership renewal. This is because the information may change from year to year.
For example:
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A student may have moved from school to university.
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An employer used for a discount may have changed.
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A member’s postcode (for residency discounts) could be different.
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Concessionary or society numbers may no longer be valid.
To ensure accuracy, customers will be prompted to answer these custom questions again when renewing their membership at the Front of House (FOH).