How your activity gets from your phone into Moves+, and when it turns into points.
User role: App member
Applies to: iPhone | Android
Module: Moves+ app > Home
What a sync is
Your watch or fitness app records your activity in Apple Health (iPhone) or Health Connect (Android). Moves+ reads that activity from your phone, sends it to us and turns it into points. This is a sync.
Because the activity is stored on your phone, Moves+ has to be open to read it.
When Moves+ syncs
- When you open the app.
- When you pull down on Home. This is a manual sync.
There is no background or overnight sync, and no notification when a sync finishes. While a sync is running, Home shows Sync In Progress.
If you still use Garmin, Garmin sends your activity to Moves+ from Garmin Connect. Make sure Garmin Connect has synced with your watch.
How far back a sync reads
- When you connect or reconnect a tracker, Moves+ reads the last 30 days.
- After that, each sync reads the last 7 days.
Points count from the day you joined Moves+, including that day. Activity before you joined does not earn points, even if a sync reads it.
So open Moves+ at least once a week, and ideally every day. If you leave it longer than 7 days, older activity is not picked up.
Where your activity appears
- Today's Activity Summary on Home shows today's points and activity. It shows 0 until today's activity arrives.
- View older activity on Home opens Your activity: a day-by-day list for the last 30 days, with the points earned for each activity.
Points, challenge progress and your profile update once the sync has finished.