Set up your organisation's user survey and change its questions and answers.
Time required: 10 minutes
User role: Administrator
Module: Moves+ admin > Engage > User Survey
Before you start
- Your organisation has one user survey. Moves+ creates it for you, with a placeholder title and two placeholder questions. You edit this survey. You cannot add a second one or delete it.
- Members answer the survey when they create their account. They are asked again each time the survey runs, and can skip those later rounds.
- You can have 1 to 6 questions. Each question needs 2 to 6 answers.
Set up the survey
1. Open User Survey
In the sidebar, click User Survey.
2. Set the title and schedule
Under Manage User Survey, enter a Title, choose Days Between Asking and Buffer, then click Save. See User survey settings for what each setting does.
3. Add a question
Under Manage Questions, click Add New Question. Enter the Title (your question) and click Save. Moves+ adds two placeholder answers, Answer #1 and Answer #2.
4. Write the answers
Click Edit next to the question.
Under Manage Answers:
- Click Edit next to each placeholder answer, enter your wording and click Save.
- Click Add New Answer to add more options, for example "Under 1 hour" or "1 to 2 hours".
Repeat steps 3 and 4 for each question. Replace or delete the placeholder questions before members see the survey.
Change a question
Reword a question or answer
Click Edit, change the Title and click Save. Past responses stay in your reports, but show the new wording.
Use this for small fixes, such as a typo or clearer wording.
Replace a question
- Download your past results from a report on the Moves Surveys data source. See How to download and schedule reports.
- Click Add New Question and set up the new question and its answers.
- Click Delete next to the old question.
Important: deleting a question or an answer removes all of its past responses from your reports. This cannot be undone. Download your results first.