Short definitions of the terms used in Moves+ and in this Help Centre.
User role: Administrator
Module: Moves+ admin
People and organisation
| Term | Meaning |
|---|---|
| Member | A person who uses the Moves+ app. |
| User | A member's record in the admin dashboard. You manage users on the Users page. |
| Administrator | A staff user at your organisation who signs in to the admin dashboard. Every administrator with access to Moves can see and do everything in it. |
| Role | Customer for a member, Staff for an administrator. |
| Organisation | Your Moves+ setup, with its own settings, branding, challenges and rewards. Members select it when they sign in to the app. |
Activity and points
| Term | Meaning |
|---|---|
| Tracker | Where a member's activity comes from. New connections use Apple Health (iPhone) or Health Connect (Android). Most watches, rings and fitness apps feed into one of these two. Garmin still syncs for members already connected. |
| Sync | When the app sends new activity to Moves+. It happens when the member opens the app or pulls down on the Home screen. There is no background sync. Each sync looks back 7 days. |
| Activity record | One piece of activity received from a tracker, such as a step count or a workout. Listed under Activity records. |
| Points | What members earn for walking (steps), running, cycling and swimming. Members also get points from challenge prizes, friend invites and adjustments made by an administrator. |
| Points conversion | The rate that turns activity into points, for example 100 steps = 1 point. Set per activity in Points Conversion. |
| Daily cap | The most activity points a member can earn in one day. Set in Daily Points Settings. There is no cap unless you set one. Challenge prizes, invite rewards and administrator adjustments do not count towards it. |
| Current, earned, spent and removed points | Current: points available to spend. Earned: all points ever earned. Spent: points used on rewards. Removed: points taken off by an administrator or a points reset. |
| Reset Points | Sets every member's current points to zero. Earned points are kept. It cannot be undone. |
| Partner category | A separate points pool for a partner campaign. Members earn its points from challenges and spend them on rewards that use the same category. Partner points do not expire, are not capped and are not affected by Reset Points. |
| Points type | A field on challenges and rewards: Default points or a partner category. Shown only when you have at least one partner category. |
Challenges and groups
| Term | Meaning |
|---|---|
| Challenge | A goal to reach, in steps or distance, between a start and end date. Members who complete it get a points prize. |
| Global challenge | A challenge created under Challenges. Any member can join. |
| Group challenge | A challenge created inside a public group. Only members of that group can join. |
| Public group | A group you create in the admin dashboard. Any member can join. It has posts, challenges and members. |
| Private group | A group a member creates in the app. Others join by invitation. It has group goals and members. |
| Group goal | A shared target in a private group. Activity from every group member counts towards it automatically. The Max Group Goals setting limits how many open goals a group can have (default 5). |
| Leaderboard | A monthly points ranking of a member and their friends. |
Rewards
| Term | Meaning |
|---|---|
| Reward | Something members spend points on. You set the cost, dates and stock. |
| Merchant Handoff | A reward claimed in person. The member opens the reward, taps the redeem button and hands their phone to staff, who confirm it. |
| Discount Code | A reward that shows the member a code from a list you upload. |
| Raffle | A discount code reward where the codes are raffle ticket numbers. |
| Partner reward | A reward paid for with partner points. Its Points type is a partner category. |
| Reward tag | A label that groups rewards together. Used by buffers. |
| Buffer | A limit on how many rewards with a given tag a member can redeem within a set number of days. |
Statuses and display
| Term | Meaning |
|---|---|
| Active | Today is between the start and end dates. |
| Future | The start date has not arrived yet. An enabled reward shows in the app up to one month before it starts. |
| Expired | The end date has passed. Expired items do not show in the app. |
| Enabled | A reward is switched on to show in the app. |
| Unpublished, Published, Past | Challenge statuses. Unpublished: members cannot see it yet. Published: members can see it. Past: it has ended. |
| Priority | Display order in the app for rewards and groups, from 0 to 99. Higher numbers show first. |
| User status | Active, Unverified, Inactive, Deactivated, Blocked or Anonymised. See User statuses. |
| Markdown | Simple formatting (bold, headings, lists, links, images) used in descriptions and notifications. See Formatting text with Markdown. |