William Swan-Bell
Articles
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Setting Up Google Tag Manager (GTM)
This guide provides step-by-step instructions to setup and add Google Tag manager to the customer facing pages of Flow. Time required: Less than 10 minutes User role: Administrator Module: System...
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Account Linking (Creating & linking a new dependant online)
SummaryManaging a busy schedule just got a lot easier with creating & linking a new dependent online. Once enabled, your primary members can:✅ Create dependent accounts (e.g. for children)✅ View an...
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Intro to Moves+ Users
How to find and review your Moves+ users, their status, their details and their points. Time required: 5 minutes User role: Administrator Module: Moves > Users Overview The Users area is where you ...
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2026-01: Moves+ Releases in January
There was no Moves+ app release in January. The updates below were delivered to the admin dashboard, which is updated continuously.ImprovementsClearer figures in the user activity viewLarge numbers...
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Why has my Android activity stopped syncing?
Moves+ version 5.5.0 is out now and it resolves the Android syncing problem. This explains what the release delivers, the four steps to get your activity flowing again, and what happens with points...
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How to use the Promo or Referral Code via Front of House.
SummaryThis guide explains how to apply Promo Codes through the Front of House module.Key Notes:Promo Codes are not case-sensitive, so they will work regardless of whether they are entered in upper...
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Managing your login sessions (staff)
SummaryFor added security, Flow now shows you every device and browser where you are signed in to the staff area, and lets you sign out any of them. This was introduced as part of our 2026 security...
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2026-06: Flow Releases in June
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Front of House improvementsA series of updates to streamline your Front of House workflow and help you serve me...
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How to Import Packages
Summary In this guide, we will show you how to import Packages. For instance, when moving to Flow from an another system, you may want to import existing Packages rather than creating new ones. Ste...
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How to use the Promo or Referral Code Online
SummaryThis guide explains how customers can apply promo codes when purchasing memberships on the booking website.Promo codes are not case-sensitive, so they can be entered in either uppercase or l...