William Swan-Bell
Articles
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Integration: Xero
This guide provides step-by-step instructions to setup and configure a third-party integration with Xero in Flow. Time required: Less than 10 minutes User role: Administrator Permissions: Data st...
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Generating Invoices for Block Bookings (AV2)
This guide provides step-by-step instructions to generate invoices for block booking occurrences in Flow. Time required: Less than 5 minutes User role: Administrator with Activities V2 access Modul...
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How to bulk restore users
This guide provides step-by-step instructions to bulk restore users from Moves+ Time required: Less than 5 minutes User role: Administrator Module: Moves > UsersOverviewUsers can be restored in b...
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How to bulk delete users
This guide provides step-by-step instructions to bulk delete users from Moves+ Time required: Less than 5 minutes User role: Administrator Module: Moves > UsersOverviewUsers can be deleted in bul...
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Setting Up Google Tag Manager (GTM)
This guide provides step-by-step instructions to setup and add Google Tag manager to the customer facing pages of Flow. Time required: Less than 10 minutes User role: Administrator Module: System...
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Account Linking (Creating & linking a new dependant online)
SummaryManaging a busy schedule just got a lot easier with creating & linking a new dependent online. Once enabled, your primary members can:✅ Create dependent accounts (e.g. for children)✅ View an...
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How to use the Promo or Referral Code via Front of House.
SummaryThis guide explains how to apply Promo Codes through the Front of House module.Key Notes:Promo Codes are not case-sensitive, so they will work regardless of whether they are entered in upper...
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Managing your login sessions (staff)
SummaryFor added security, Flow now shows you every device and browser where you are signed in to the staff area, and lets you sign out any of them. This was introduced as part of our 2026 security...
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2026-06: Flow Releases in June
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Front of House improvementsA series of updates to streamline your Front of House workflow and help you serve me...
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How to Import Packages
Summary In this guide, we will show you how to import Packages. For instance, when moving to Flow from an another system, you may want to import existing Packages rather than creating new ones. Ste...