This guide provides step-by-step instructions to bulk delete users from Moves+
Time required: Less than 5 minutes
User role: Administrator
Module: Moves > Users
Overview
Users can be deleted in bulk using the "Bulk Delete Users" function in the Users module. This can be used to offboard users en masses once they have stopped using the Moves+ app.
The bulk action is a soft delete which allows users to be restored if a mistake is made. Data for the user will be retained in line with our data retention policy:
Steps
1. Navigate to Moves > Users
2. Select the "Bulk Delete Users" function in the top right of the page
- Read the instructions carefully before starting. ⚠️ The key point is "Keep only the user IDs you want to delete." ⚠️
- Download User CSV which will contain a list of all Users in Moves
- Delete the rows with users you wish to remain on Moves+. ⚠️ Keep only the user IDs in the CSV you want to delete. ⚠️
- Save your file and keep a note of how many users are expected to be deleted.
- Choose the correct file in the CSV upload
3. Preview the changes
- Review and check the changes ⚠️ Make sure the total rows matches your expectations before actioning and the preview shows records you recognise and wish to delete ⚠️
- If there are errors, review the original CSV and correct as required.
4. Confirm & delete the users
- Once actioned you will see confirmation of the action and status which should match the preview:
- From here, you can delete more users or return to the User list
What's Next?