William Swan-Bell
Articles
-
How to use the Promo or Referral Code via Front of House.
SummaryThis guide explains how to apply Promo Codes through the Front of House module.Key Notes:Promo Codes are not case-sensitive, so they will work regardless of whether they are entered in upper...
-
Managing your login sessions (staff)
SummaryFor added security, Flow now shows you every device and browser where you are signed in to the staff area, and lets you sign out any of them. This was introduced as part of our 2026 security...
-
2026-06: Flow Releases in June
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Front of House improvementsA series of updates to streamline your Front of House workflow and help you serve me...
-
How to Import Packages
Summary In this guide, we will show you how to import Packages. For instance, when moving to Flow from an another system, you may want to import existing Packages rather than creating new ones. Ste...
-
How to use the Promo or Referral Code Online
SummaryThis guide explains how customers can apply promo codes when purchasing memberships on the booking website.Promo codes are not case-sensitive, so they can be entered in either uppercase or l...
-
2026-05: Flow Releases in May
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Introducing Scheduled membership payment optionsWe have introduced a new 'Scheduled' payment option for Members...
-
Fitbit
Fitbit is no longer supported by Moves+. This explains what changed, why your history is safe, and what to connect instead. Time required: 2 minutes User role: App user Applies to: iPhone and Andro...
-
I disconnected my tracker by mistake. Can I get it back?
What to do if you have disconnected a tracker that can no longer be reconnected, and how to get your activity counting again. Time required: 3 minutes User role: App user Applies to: iPhone and And...
-
2026-04: Flow Releases in April
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Introducing Flow Pay card terminals via the cloudYou can now process in-person payments and refunds using Flow ...
-
Garmin
What Garmin tracks, how its activity becomes Moves+ points, and how to troubleshoot it safely now that Garmin is no longer available to new users. Time required: 5 minutes User role: App user Appli...