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  1. OpenPlay - Help Centre
  2. Flow
  3. Flow FAQs

Flow FAQs

This section covers some of the most common questions, with detailed answers to support you with your Flow knowledge.

  • How to cancel a no show for a customer?
  • Why are members being charged after cancelling their membership?
  • What are benefits?
  • How long before an activity starts, can a customer be marked as attended?
  • Can I change the Default Class Waitlist Size?
  • Can I process a part refund?
  • How to auto mark bookings as attended?
  • What are the different billing statuses?
  • Can we add new variables to email templates?
  • Which product are email notifications sent from?
  • Our security certificate has expired, what do we do?
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