Summary
In this guide, we will show you how to set up discount type reward for the users to redeem.
Users can exchange their Moves+ points for rewards. As the institution administrator, you choose the rewards that you want to show on your app.
There are two types of rewards:
- Merchant handoff – you state the amount of stock and the user shows their phone to the merchant to redeem the reward (e.g., physical items such as a coffee or uni merchandise); OR
- Discount code – the user redeems the reward to reveal an electronic code on their screen. Users can then present this code to a merchant or use it to redeem online (e.g., 10% off code to redeem online; 25% off code for your next coffee).
You can also set up a limit on the number of times a reward can be redeemed by using the reward tags and buffers. Users are shown rewards if they are enabled and:
- Available;
- Coming soon; and/or
- Out of stock.
Note: Expired rewards are not shown in the app. You can show up to 40 rewards at one time on the app.
Step-by-Step Guide to setting up a Discount Code Reward
Creating a Reward
1. From the home page, go to the Moves module.
2. Go to Rewards.
3. Click on Create New Reward.
4. Fill in the details.
4.1. Add a Title (32 characters).
4.2. Select Discount as the claim type. For discount codes, you will provide the codes/stock via imported codes (explained in the Create a discount code below).
4.3. Add the number/cost of points needed to claim the reward.
4.4. Fill in the description (max 1,024 characters) and terms and conditions (max 1,024 characters).
Pro Tip: You can add a photo in the description box by clicking on the photo icon and insert the image URL. You must include the link to the image file directly. You can get this link by right-clicking the image and clicking ‘copy image address' in Google Chrome. (Other browsers will have similar functionality).
4.5. Choose a start and end date for when the reward will be live.
4.6. Click to enable the reward (i.e., it will be live and users can view this reward even if the start date is in the future).
4.6. Upload an image of the reward with dimensions 512px x 512px.
4.7. Add a pre-created tag (optional) if you wish to buffer the number of times the reward can be redeemed.
4.8. Click Save.
Pro Tip: When images have a resolution that's too high, you may encounter issues creating your reward. When this happens, simply reduce the image resolution and upload again.
5. Create a Discount Code.
The amount of stock for a discount reward is determined by the codes that you input. These inputed codes are what is displayed on the users screen when they click to redeem the reward.
- Create a discount code reward as described above.
- Click save and go to the ‘Codes’ tab at the top of the page.
- Import codes one at a time; or
- Use the Bulk Import Codes function.
- Download the Excel file and input codes underneath the ‘code’ header (keep that cell as is).
- You can import codes that are unique, or codes that are the same and you can download a list of codes redeemed via the Rewards report.