How to sign out of Moves+, or delete your Moves+ account for good.
Time required: 2 minutes
User role: App member
Applies to: All
Module: Moves+ app > Profile > Edit Profile > My Details
Sign out
1. Open Edit Profile
Tap the Profile tab, then Edit Profile.
2. Tap Sign out
On My Details, scroll down and tap Sign out.
3. Confirm
Tap Yes, sign out now.
You are signed out. Your points and history stay on your account for when you sign in again.
Delete your account
Before you start
- Deleting your account is permanent. You cannot get it back, and you lose your points.
- You need your Moves+ password. If you have forgotten it, reset it first.
- If you want a copy of your data, request a data export first.
- Deleting the app from your phone does not delete your account.
1. Open Account Management
Go to Profile > Edit Profile > My Details and scroll to Account Management.
2. Tap Delete Account
Next to Delete user account, tap Delete Account.
3. Confirm
Read the warning, tick I understand this action is permanent and my account will not be recoverable and tap Delete my account.
4. Enter your password
Enter your Moves+ password and tap Submit.
Result
You see "Request submitted" and you are signed out. Your name and email address are removed from Moves+, and you cannot sign in to this account again.
Organisation sign-in: if you sign in with Sign in with SSO and do not have a Moves+ password, ask your organisation to delete your account.