What Moves+ keeps about you, who can see it, and how to get a copy or delete your account.
User role: App member
Applies to: All
Module: Moves+ app > Profile > Edit Profile > My Details
What Moves+ keeps about you
Moves+ is provided to your organisation by OpenPlay. It keeps:
- Your account details: your name, email address, the reference you entered if your organisation asks for one, your marketing email choice and your profile photo, if you add one.
- Your activity: the steps, distances and workouts Moves+ reads from Apple Health (iPhone) or Health Connect (Android), or receives from Garmin if you still have it connected, and your daily totals.
- Your points: points earned, spent, added or removed.
- What you do in the app: challenges and groups you join, badges, rewards you redeem, friends, newsfeed posts and your answers to any quick questions.
What Moves+ reads from your phone
Moves+ asks Apple Health or Health Connect for permission to read your steps, distance and workouts (called exercise on Android). This is the activity it turns into points. It only reads: it never writes anything to Apple Health or Health Connect.
You choose what Moves+ can read, and you can change it at any time in Apple Health or Health Connect. See How do I connect Apple Health? or How do I connect Health Connect?
Who can see your data
Your organisation's Moves+ administrators can see your account details, your points and daily activity, the challenges and groups you join, the rewards you redeem, your answers to quick questions and your marketing email choice.
Other members can always find you in search and see your name, photo, total points earned and number of friends. If Allow others to see my activity. is ticked, they can also see your points details, badges, challenges and groups, and you appear in friends' newsfeeds and on the leaderboard. To change this, see How do I change my profile and privacy settings?
Getting a copy of your data
You can request a copy of your data in the app, under Account Management. Moves+ emails you a download link. See How do I change my profile and privacy settings?
Deleting your account
You can delete your account yourself in the app, under Account Management. It is permanent. Your name, email address and other personal details are removed, along with your photo, friends, badges and tracker connection, and you cannot sign in again.
Your organisation keeps your activity and points history without your name. This keeps its totals accurate, but the history can no longer be linked to you. Deleting the app from your phone does not delete your account. See How do I log out or delete my account?
Privacy policy
For how your data is handled and your rights, read the Privacy Policy. You can also open your organisation's terms and privacy policy in the app: go to Profile > Edit Profile > My Details and tap Review Terms of Use and Privacy Policy.