Google Fit no longer works with Moves+. This explains why, and how to connect Health Connect instead.
Time required: 2 minutes
User role: App user
Applies to: Android
Module: Moves+ app > Profile > Tracker
Google Fit is no longer supported
This tracker is no longer supported.
Moves+ no longer connects to Google Fit. Existing connections have ended and it cannot be reconnected.
Your past activity and points are unaffected: your history, totals and leaderboard positions all remain as they are.
To keep earning points, connect Health Connect instead.
How to connect Health Connect
- Download Health Connect from the Google Play Store, if you do not already have it.
- Connect your fitness app or wearable to Health Connect, for example Samsung Health, Garmin Connect or the Fitbit app.
- Open Moves+ and connect Health Connect. See How do I connect Health Connect with Moves+?
You do not need to do anything with your old Google Fit connection first. It has already stopped working.
Troubleshooting
| What you are seeing | What to do |
|---|---|
| Google Fit still shows in My Tracker | You can leave it as it is. It is no longer sending activity to Moves+, and you do not need to remove it before connecting Health Connect. |
| My steps are not appearing after connecting Health Connect | Make sure Moves+ is on version 5.5.0 or later, open the app and confirm your tracker permissions, then pull down to refresh on the home screen. The first sync can take several hours, so please allow at least one full day. |
| My older Google Fit activity is missing | Your history, totals and leaderboard positions are unaffected. Some historical activity may be picked up when the sync runs. |
| I think I have missed points | Point adjustments are made by your organisation, not by OpenPlay. Contact your organisation's Moves+ team. |
What's Next?
Still need help? Email moves@openplay.co.uk, or contact your organisation's Moves+ team.