2026-10: Moves+ Releases in October

There was no app store release this month. Admin dashboard and processing updates are delivered continuously. The app changes below were delivered automatically to members on version 5.5.0, without a store update.


Introducing optional sponsored labelling for partner categories

🚀 What is new

  • A new Show sponsored labelling setting on the partner category edit page, in the Visibility section.
  • The setting is on by default, so existing partner categories look exactly as before.
  • When it is off, challenge and reward banners show the partner name without "Sponsored by", and the "Sponsored" label on reward tiles is hidden.
  • Each partner category has its own setting, and changes reach the app without an app update.

🎯 What's in it for your members

  • Your own campaigns can use partner points without being presented as sponsored.
  • Sponsored campaigns keep their existing labelling.

View more details: How to set up Partner Points

Improvements

Admin dashboard: more up-to-date activity figures

  • Dashboard activity figures now cover the 7 days up to the day before yesterday, in your organisation's own time zone.
  • Walking steps are now counted once, so step totals are about 1.9% lower than before, and past reports for corrected days show lower figures.

App: contacting Moves+ support

  • Tapping Contact under Help with Moves+ now opens the member's email app, addressed to moves@openplay.co.uk. If no email app is set up, the support form opens in the phone's browser instead.

Help Centre: clearer navigation

  • The Moves+ Help Centre was restructured into a section for members using the app and sections for admins that follow the dashboard: Users, Engage, System configuration and Reporting. Every article was checked against the live product.

Fixes & reliability improvements

  • Points and activity: Fixed walking points being reduced on days when a member also logged a ride or swim. Affected days from 1 September are being recalculated.
  • Badges: Fixed a member's daily record, and the daily record badge, sometimes showing more than the real day total or the daily cap.
  • App: Fixed the organisation list on the sign-in screen closing the app when it could not load. It now shows a message asking the member to pull down and try again.
  • App: Members no longer see an "Update Error" screen when the app cannot check for an update. The app now carries on as normal.
  • App: Fixed a red "Forbidden" banner appearing on every launch for staff accounts signed in to the app.
  • Rewards: Fixed an error when bulk uploading discount codes to a raffle reward.
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