William Swan-Bell
Articles
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Managing your login sessions (staff)
SummaryFor added security, Flow now shows you every device and browser where you are signed in to the staff area, and lets you sign out any of them. This was introduced as part of our 2026 security...
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2026-06: Flow Releases in June
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Front of House improvementsA series of updates to streamline your Front of House workflow and help you serve me...
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How to Import Packages
Summary In this guide, we will show you how to import Packages. For instance, when moving to Flow from an another system, you may want to import existing Packages rather than creating new ones. Ste...
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How to use the Promo or Referral Code Online
SummaryThis guide explains how customers can apply promo codes when purchasing memberships on the booking website.Promo codes are not case-sensitive, so they can be entered in either uppercase or l...
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2026-05: Flow Releases in May
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Introducing Scheduled membership payment optionsWe have introduced a new 'Scheduled' payment option for Members...
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2026-04: Flow Releases in April
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Introducing Flow Pay card terminals via the cloudYou can now process in-person payments and refunds using Flow ...
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2026-03: Flow Releases in March
The full changelog with release dates can be viewed at "OpenPlay > What’s new on Flow"Introducing Membership ReferralsMembership Referrals lets you run a refer-a-friend programme where existing mem...
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2026-02: Flow Releases in February
The full changelog with release dates can be viewed at "OpenPlay > What’s new on Flow"Third-Party Integrations:We have introduced two new integrations which allow invoices to be created for Block b...
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2026-01: Flow Releases in January
The full changelog with release dates can be viewed at "OpenPlay > What’s new on Flow"New Integration: Google Tag Manager (GTM)You can now add your own Google Tag Manager container to the public en...
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2025-12: Flow Releases in December
The full changelog with release dates can be viewed at "OpenPlay > What’s new on Flow"Simplifying Bookings across multiple accountsManaging a busy schedule just got a lot easier with creating & lin...