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  1. OpenPlay - Help Centre
  2. Moves+
  3. FAQs for App Users

FAQs for App Users

  • Can I receive Moves+ points for activities that don't have a distance?
  • 'Perceived' versus 'Actual' activities affecting your Moves+ points?
  • Why are my Moves+ points being capped?
  • How do I sync my activity to Moves+?
  • How to manually sync activity to Moves+?
  • Why is my manual sync to Moves+ taking a long time?
  • What is Today's Activity versus Older Activity?
  • Can I sync a Trail Run with Moves+?
  • How do I redeem a reward?
  • What is a Merchant Claim versus Discount Code Reward?
  • Which rewards have redemption limits?
  • What are Challenges?
  • What happens if I complete a Challenge?
  • How many points will I receive for a Challenge?
  • When will I receive points for a completed Challenge?
  • What if I don’t complete a Challenge before it expires?
  • How many Challenges can I join?
  • Can I leave a Challenge?
  • What are Public and Private Groups?
  • How to create Private Groups?
  • What are Private Group Goals?
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