How to cancel a booking online?

Summary

In this guide, we will show you how a customer can cancel a booking online.

 

Step by Step Guide

 

1. Customer goes to the booking website and clicks on 'Log in'

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2. On the top right corner, customer clicks on 'My Account'

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3. Customer clicks on the 'Bookings' tab

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4. Customer selects the booking they wish to cancel and click on 'View Booking'

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5. Customer clicks on 'Cancel Booking'

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6. A cancellation confirmation message will be displayed

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