Summary
In this guide, we will show you how to review and modify the 'Inactive User Threshold' setting.
The Inactive User Threshold setting is a feature that allows you as the administrator to monitor how many active (or inactive) users you may have at any given time. Moves+ will recognise a user as 'inactive' if they have not engaged with their Moves+ app within X number of days. The number of days (X) is set by you as the admin.
For example, if your Inactive User Threshold is set to 120 days, a user's status will be noted as inactive if they have not engaged with their Moves+ app for 120 days or more.
Step-by-Step Guide
Set Inactive User Threshold
1. From the home page, go to the Moves module.
2. Click Settings.
3. Under Category select Moves and filter to find the Inactive User Threshold setting > click to Edit.
4. Enter the Value (in days) that a user should become inactive if they do not interact with their Moves+ app > click Save.