How to find and review your Moves+ users, their status, their details and their points.
Time required: 5 minutes
User role: Administrator
Module: Moves > Users
Overview
The Users area is where you find a member, check their status, review their details and adjust their points. This guide covers the basics; the linked articles cover each action in depth.
Steps
1. Open the Users list
From the home page, go to the Moves module.
Go to Users.
2. Find a user
A list of all your Moves+ users is displayed. You can now:
- Use the search tool to search for a user by name or email.
- Note their Status under the status column. See What do the different Moves+ user statuses mean?
- Click View next to a user to see more information about their Moves+ account.
3. Review the user's details
Within the user's details page you can review their information, and:
- Block the user, or
- Change the user's status or deactivate them.
4. Review the user's points
- Click the Points tab at the top of the page.
- Review the user's points activity, and
- modify (add or remove) their points.
Troubleshooting
Can I delete a single user?
Not outright. Deactivate the user to prevent them signing in while keeping their record, or block them. To remove several at once, see How to bulk delete users.
What is the difference between Inactive and Deactivated?
Inactive is applied automatically when a user has not engaged for a set period. Deactivated is an action you take. See What do the different Moves+ user statuses mean?