Summary
This guide explains how to start a machine session. A machine session must be started before you can perform any transactions, such as booking activities or processing payments at the front of house.
What is a Machine?
In FLOW, a "machine" refers to a virtual workstation or till within a specific facility. By starting a machine session, you activate this workstation, enabling you to handle front-of-house tasks such as bookings, customer transactions, and payments.
Have you created your machine?
- If NO, click here to create a machine.
- If YES, continue with the steps below to start your session.
Video walkthrough
Step-by-step guide
1. Access the Front of House Module
- From the Home page, navigate to the Front of House module.
2. Open the Dashboard
- Select the Dashboard option.
3. Fill in the Required Fields:
- Facility: Select the facility where you are working (e.g., gym, pool, etc.).
- Machine: Choose the machine (virtual till or workstation) you wish to launch for the session.
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Float: If the machine is linked to a till, enter the initial cash amount for the float at the start of your shift.
4. Confirmation
- A message will appear confirming that your machine session has been successfully launched.
Once your machine session is active, you can now search for customers, make bookings, take payments, and carry out other front-of-house transactions.