Summary
For your security, Flow now shows you every device and browser where you are signed in, and lets you sign out any of them. This was introduced as part of our 2026 security improvements.
✅ See where you are signed in, including when each session started and was last used
✅ Sign out any session you do not recognise, from anywhere
✅ Stay protected with automatic sign-out after a period of inactivity
What is a login session?
Each time you sign in to your Flow account on a device or browser, Flow creates a login session. Reviewing your sessions helps you keep your account secure, especially if you have signed in on a shared or public computer.
Viewing your login sessions
- Sign in and go to My account.
- Open Login sessions.
- You will see a list of your active sessions. For each one you can see:
- When you signed in
- When the session was last used
- Basic device or location information
Only your own active sessions are shown; sessions that have expired or been signed out are not listed.
🖼️ [Screenshot placeholder]: The list of login sessions in My account (mobile).
Signing out a session
- In your list of login sessions, find the session you want to end.
- Select Log out.
- That device or browser is signed out and will need to sign in again.
If you see a session you do not recognise, sign it out and change your password.
🖼️ [Screenshot placeholder]: Signing out a single login session.
Automatic sign-out
To keep your account secure, Flow signs you out automatically:
- after 7 days without activity, or
- 30 days after you signed in, whichever comes first.
When this happens, simply sign in again.
Troubleshooting
I do not recognise one of my sessions.
Sign it out straight away, then change your password. Contact your leisure centre if you are concerned about your account.
I signed out a session by mistake.
No problem; just sign in again on that device or browser.
Why was I signed out?
For your security, sessions end automatically after 7 days without activity, or 30 days after you signed in. Sign in again to carry on.