William Swan-Bell
Articles
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Facility Dashboard: overview and setup
SummaryThe Facility Dashboard is a dedicated screen for managing access and attendance at your centre. It is designed for tablets and for reception screens, giving your team more room to see who is...
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Signing in to Moves+ with your organisation account
How to sign in to the Moves+ app with your organisation account, and what to do if something does not work. Time required: 2 minutes User role: App user Module: Moves+SummaryYour organisation has t...
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Signing in to Moves+ with your organisation account
How to sign in to the Moves+ app with your organisation account, and what to do if something does not work. Time required: 2 minutes User role: App user Module: Moves+SummaryYour organisation has t...
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Single Sign-On for Moves+
How Single Sign-On works for Moves+, what we need from your IT team, and how a rollout runs from first conversation to go-live. Time required: 30 minutes to read; 1 to 2 weeks for a typical rollout...
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2026-08: Flow Releases in August
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"Introducing linked inductions🚀 What is new Activity templates can now recognise more than one induction. You c...
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Linking Pre-purchase inductions - V2 (allowing one induction to cover another)
Summary You can now link Pre-purchase inductions so that completing one induction can satisfy the requirement for another. Previously an Activities V2 template could only require a single induction...
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How can a customer redeem a package online?
SummaryThis guide will walk you through how a customer can redeem their package online.Example: A customer has purchased a Zumba Class Package and wants to use it to make a booking. Step-by-Step Gu...
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Facility Calendar (Beta)
This is an early preview (beta). The new Facility Calendar is opt-in and still evolving, so a few things may change and you might spot the odd rough edge. You can switch back to the classic calenda...
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Account Linking (Linking an existing account online)
SummaryIf someone in your household already has their own Flow account, you can link it to your group online, without visiting reception. Once enabled, a primary member can:✅ Send a link request to...
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2026-07: Flow Releases in July
The full changelog with release dates can be viewed at "OpenPlay > What's new on Flow"July focused on stability and reliability across Activities V2, the Front of House and Memberships.Introducing ...