How to create an Eligibility Rejection Reason?


This guide will show you how to create a rejection reason when setting up eligibility criteria. It will allow you to configure a reason for rejecting a document submission. This is step 2 of creating your eligibility criteria.

Before we get started, have you created your document type? if not, please refer to the following guide to create a document type Eligibility - Document Type


Video walkthrough

Step by step guide


1. From the home page, select the 'Memberships' module


2. Select 'Eligibility Management' option


3. Select 'Rejection Reasons' option



4. Select the 'Add Rejection Reason' button



5. Add rejection reason, e.g., invalid ID type



6. Click the 'save' button to save your rejection reason


Was this article helpful?
0 out of 0 found this helpful