Intro to the Customer Summary Tab

Summary

In this guide, we will show you how to navigate the Customer Summary Tab.

 

Step by Step Guide

 

You can view the Customer Summary tab via 2 modules

 

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Via Front of House

1. From the home page to to the Front of House module

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2. Go to Dashboard

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3. Search for customer with their name, customer ID or email address and select customer

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4. Click on View Profile

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Via the Customer Module

 

1. From the home page, go to the Customer Module

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2. Search for customer with their name, customer ID or email address, select customer and click on view

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You will then see the Customer Summary Tab which has 6 sections

  • Activity Time

It will display how many activities they did per week day.

You can choose to view it by:

Month

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Year

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You can also hover on the week day for more information on the activities they did

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  • Activity Breakdown

It will display how many visits they did for each activity

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  • Centre Visits

it will display how many visits they did for the past week, month, year and all time.

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  • Active Memberships

This will display the customer's memberships

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  • Next Booking

This will display the customer's next booking

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  • Latest Order

This will show the customer's latest order

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