Summary
This guide explains how to search for a customer within the system. There are two ways to do this:
- Using the Front of House Module
- Using the Customers Module
Step-by-Step Guide
A) Front of House
- Select the "Front of House" Module
- Begin by navigating to the Front of House section.
- Begin by navigating to the Front of House section.
- Open the "Dashboard" Tab
- Once in Front of House, click on the Dashboard tab.
- Once in Front of House, click on the Dashboard tab.
- Use the Search Bar
- At the top of the screen, locate the search bar.
- At the top of the screen, locate the search bar.
- Search by Name, Email, or Reference
- Start typing the customer's Name, Email Address, Telephone Number or Customer Reference. As you type, matching results will populate automatically.
- Start typing the customer's Name, Email Address, Telephone Number or Customer Reference. As you type, matching results will populate automatically.
- Select the Customer Profile
- Click on the desired customer profile to view their details.
- Click on the desired customer profile to view their details.
B) Customers Module
- Navigate to the Customers Module
- From the Home Page, go to the Customers Module.
- From the Home Page, go to the Customers Module.
- Search by Name, Email, or Reference
- Similar to the Front of House search, you can search for a customer by Name, Email Address, or Customer Reference. Results will populate as you type.
- Similar to the Front of House search, you can search for a customer by Name, Email Address, or Customer Reference. Results will populate as you type.
- Select the Customer Profile
- Click on the customer profile you wish to view.