How to use the Promo Code via Front of House.


In this guide, we will show you how you can use the Promo Codes via the Front of House.

The Promo codes are not case sensitive so it doesn't matter if entered in lower or upper case.

Please note that you will first need to create the Promo Code by following the steps in this article.


Video Walkthrough


Step-by-Step Guide


  1. From the Home page, go to the Front of House Module.

    Screenshot 2024-07-04 at 11.46.20.png
  2. Go to the Dashboard.

    Screenshot 2024-07-04 at 11.47.09.png
  3. Search for an existing customer or create a new one.

  4. Go to their membership tab.

    Screenshot 2024-07-04 at 11.49.28.png

  5. Click on Add New Membership.

  6. Add the Promo Code and click on 'Apply'.

    Screenshot 2024-07-04 at 11.58.18.png

    If the code is valid, you will see a Green Tick next to the discount and you will see the discount

    Screenshot 2024-07-04 at 12.07.37.png

    If the code is invalid, you will see a red message such as the one in the screenshot below. If this happens, check that the promo code is applicable to the membership you are purchasing for the customer and that it has not expired.

    Screenshot 2024-07-04 at 12.03.26.png
  7. Confirm that you have taken reasonable steps to ensure that the customer understands and agrees to the Health Commitment Statement and click on 'Save and Go To Payment'.

    Screenshot 2024-07-04 at 11.58.38.png
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