Intro to Promo codes


FLOW allows you to create promo codes as either a fixed amount e.g. £10 off or a percentage e.g. 10% off the basket price (pro rata or fixed term).

The discount code needs to be 1 word e.g. JULY50OFF spaces will not be recognised when trying to redeem the discount

It is not possible to edit once published, you would need to unpublish and start again
For auditing purposes there is no delete button to delete a promo code, however we may explore an enhancement for a V2 to include an archive section.

We have numerous guides to help you configure them, show you how to use them, how the customers can use them and how to give your staff the right permissions to access them.


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